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Old 04-27-2017, 05:22 AM   #1
Join Date: Jun 2014
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Default Predefined replies in emails

BILLmanager has a number of predefined replies for emails. I don't want to send all of them to my customers. I deleted replies, but it seems that are still in BILLmanager.
Is there any chance to deleted them from the billing system?
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Old 04-28-2017, 03:51 AM   #2
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it's not possible to delete a template. You need to edit it, so the template will return an empty response, and the corresponding notification won't be sent to customers
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