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Old 09-28-2016, 06:46 PM   #1
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Default can't recreate user and domain

I deleted a user having one domain.

Now that I want to add it again, I get the message "user already exists" (that I can change)
but when I want to add his domain name, I get "name already exists", and now I don't know how to do.

Any Idea ?


ISPmanager Business 5.72.3
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Old 10-05-2016, 08:08 AM   #2
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Probably information about domain and user stuck in the ISPmanager's database.

Please check mysql database - ispmgr on the master server. If user and domain is exists in "users", "webdomain" and "domain" tables.

Also check sqlite database /usr/local/mgr5/etc/ispmgrnode.db if user and domain is exists there.
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Old 10-14-2016, 02:59 PM   #3
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I called the support and they fixed the problem.

Thanks for your response. I keep it, just in case.
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