Error "The 'Mailboxes' field has invalid value." when accessling to mailboxes list

dragon · 11-13-2018, 02:51 PM

When I'm trying to list mailboxes, I've error

The 'Mailboxes' field has invalid value.

also in ispmgr.log have this.
OS is debian 8
ISPmanager Lite 5.173.0

Code:

Nov 13 13:44:58 [17459:1557199] core_module EXTINFO Internal [][] 'func=authenticate.system&username=root'
Nov 13 13:44:58 [17459:1557199] core_module INFO Request [193.93.68.19][root] 'clickstat=yes&func=email&operafake=1542113098833&sfrom=ajax'
Nov 13 13:44:58 [17459:1557199] proc EXTINFO Run '/bin/sh -c /usr/bin/doveadm\ quota\ get\ -A\ 2\>\&1\ \|\ awk\ \'/STORAGE/\ \{print\(\$1,\ \$5\)\}\'' pid 2588
Nov 13 13:45:01 [17459:1557199] proc EXTINFO Process 2588 finished with status 0
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.173.2 + 0x1d7) [*0x7feb11b08e04]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO mgr_err::Value::Value(std::string const&, std::string const&) (lib/libmgr.so.5.173.2 + 0x52) [*0x7feb08f60648]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO email::SplitEmail(std::string, std::string const&) (lib/email.so + 0x108) [*0x7feb08f60772]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO email::FindByEmailName(std::string const&, std::shared_ptr<isp_db::EmailTable>&, std::shared_ptr<isp_db::EmailDomainTable>&) (lib/email.so + 0x72) [*0x7feafa9978cf]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isppriv_email_dovecot::DovecotInterface::Cache() (lib/email_dovecot.so + 0x50f) [*0x7feb08f62194]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO email::box::Cache() (lib/email.so + 0x24) [*0x7feb08f46abb]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isppriv_action_email::ActionEmail::List(isp_api::Session&) const (lib/email.so + 0x27b) [*0x7feb11fde5b2]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isp_api::ListAction::ModuleExecute(isp_api::Session&) const (lib/libispapi.so.5.173.2 + 0x4ee) [*0x7feb11fdd80a]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isp_api::ModuleAction::Execute(isp_api::Session&) const (lib/libispapi.so.5.173.2 + 0x11a) [*0x7feb11fdcab0]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isp_api::Action::Run(isp_api::Session&) const (lib/libispapi.so.5.173.2 + 0xd8) [*0x7feb11fe1d95]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO isp_api::InternalCall(isp_api::BaseConnection const&, isp_api::Authen const&, isp_api::Action const&) (lib/libispapi.so.5.173.2 + 0x957) [*0x7feb12f9befd]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO ispcore::ProcessRequest::ProcessApi1() (lib/libbase.so.5.173.2 + 0x4ed) [*0x7feb12f9806a]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO ispcore::ProcessRequest::operator()() (lib/libbase.so.5.173.2 + 0x2ae) [*0x7feb12fa5694]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO mgr_thread::List::Impl<ispcore::ProcessRequest>::operator()() (lib/libbase.so.5.173.2 + 0x7e) [*0x7feb12fa5602]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO mgr_thread::Handle::Impl<mgr_thread::List::Impl<ispcore::ProcessRequest> >::run() (lib/libbase.so.5.173.2 + 0x1c) [*0x7feb11ac7fc4]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO ??? (lib/libmgr.so.5.173.2 + 0x0) [*0x7feb148ab064]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libpthread.so.0 + 0x0) [*0x7feb145e062d]
Nov 13 13:45:03 [17459:1557199] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0x6d) [*(nil)]
Nov 13 13:45:03 [17459:1557199] libmgr ERROR Error: Type: 'value' Object: 'email' Value: 'n.eu'
Nov 13 13:45:03 [17459:1557199] action EXTINFO Get message for error in action 'email' for level 30
Nov 13 13:45:03 [17459:1557199] action EXTINFO Get message for error in action 'mgrerror_value' for level 30
Nov 13 13:45:03 [17459:1557199] action EXTINFO Get message for error in action 'msgerror' for level 30
Nov 13 13:45:03 [17459:1557199] core WARNING 0x7feab8899eb0 Restart request
Nov 13 13:45:03 [17459:1557199] libmgr EXTINFO Start thread 
Nov 13 13:45:03 [17459:1557199] libmgr EXTINFO Thread e72efdc73d3c12f2 finished

dragon · 11-14-2018, 09:17 AM

Hello, again,
yesterday I've upgraded COREmanager version to 5.173.2, restarted server (twice), problem exists...
Today morning I can see it fixed...
Not sure what happend... maybe some bug, not sure, feel free to ask for more details (if You wish)

ksenya · 11-20-2018, 05:17 AM

Hello

As we can see r.vorobev the error doesn't occur now.

If it happens again we will need to see it at the moment when it occurs.
Besides, the log file that you have attached doesn't contain the information that may help you resolve the issue.