dovecotpw error

[innopart]

i use ISP Manager version 4.3.58.3

i want to change an email password, aind i get an error like "internal error. dovecotpw error"

before it was OK, this problem is recent ... Maybe it is produced since the last update of ISP Manager, but i'm not sure.

[slava]

What you see in /usr/local/ispmgr/var/ispmgr.log

[sad]

for dovecot-2 add

path dovecotpw doveadm pw

in ispmgr.conf
if you have old (version 0.9 or something else less then 1.0) add

DovecotPwScheme CLEARTEXT

. Or choose preferred cryptoscheme from output of command dovecotpw -l

[innopart]

Originally Posted by slava

What you see in /usr/local/ispmgr/var/ispmgr.log

For example, i have informations like that :

[0m
Sep 1 07:18:20 [14105:13] 
[1;36mEXTINFO Load config '/var/spool/cron/root'
[0m
Sep 1 07:18:32 [14105:14] 
[1;32mINFO Request [79.88.219.175][root] 'func=email&clickstat=yes'
[0m
Sep 1 07:18:32 [14105:14] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_14 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited
[0m
Sep 1 07:18:40 [14105:15] 
[1;32mINFO Request [79.88.219.175][root] 'func=email.edit&elid=sauvegarde-duval%40innopart.com&operafake=577'
[0m
Sep 1 07:18:50 [14105:16] 
[1;32mINFO Request [79.88.219.175][root] 'aliases=&aliases_list=&passwdgen=*&passwd=*&confi rmgen=*&confirm=*&quota=0&forward=&forward_list=&n ote=&func=email.edit&elid=sauvegarde-duval%40innopart.com&sok=ok'
[0m
Sep 1 07:18:50 [14105:16] 
[1;35mWARNING dovecotpw result is '127'
[0m
Sep 1 07:18:50 [14105:16] 
[1;31mERROR Exception 1: dovecotpw error
[0m
Sep 1 07:22:16 [14105:19] 
[1;32mINFO Request [79.88.219.175][nobody] 'username=root&password=*&theme=sirius&lang=fr&fun c=auth'
[0m
Sep 1 07:22:16 [14105:20] 
[1;32mINFO Request [79.88.219.175][root] ''
[0m
Sep 1 07:22:17 [14105:22] 
[1;32mINFO Request [79.88.219.175][root] 'func=user'
[0m
Sep 1 07:22:25 [14105:25] 
[1;32mINFO Request [79.88.219.175][root] 'func=bugreport&operafake=693&clickstat=yes'
[0m
Sep 1 07:22:25 [14105:25] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_25 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited
[0m
Sep 1 07:23:53 [14105:26] 
[1;32mINFO Request [79.88.219.175][root] 'func=file&clickstat=yes'
Sep 1 07:23:53 [14105:26] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_26 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited

[innopart]

Originally Posted by sad

for dovecot-2 add

path dovecotpw doveadm pw

in ispmgr.conf
if you have old (version 0.9 or something else less then 1.0) add

DovecotPwScheme CLEARTEXT

. Or choose preferred cryptoscheme from output of command dovecotpw -l

I changed "ispmgr.conf" file with your informations, and there is no change : the error when I want to change a email password is the same !

[slava]

Can you write ticket to support team, our developers test this issue.

[innopart]

OK, I will write ticket to support team. But, since yesterday, there was a new update (now the version is ISPmanager-Pro 4.3.58.4) and now I have no more access allowing to manage emails ???!!!

[vian]

Can you give me an access to the server in order I make a try to quickly solve your problem?

[ctalkington]

I recently came across this when importing. I found that in my case when #$ was used in the password it'd totally fail out the import of the email.

#$hg67We
#$hgy67
#$Sth67

All seem to trigger this error but only on the newer install.

ISPmanager-Pro 4.3.58.7

[vian]

ctalkington, can you provide with a part of UserMove.log?