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Old 01-13-2017, 02:40 PM   #1
Join Date: Mar 2013
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Default Payment statuses

Can you explain what the payment statuses mean: "Fraud" and "Reserved payment "?
When are they set? Does the billing system set them automatically or I need to do it themselves?
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Old 01-17-2017, 03:58 PM   #2
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Join Date: Jul 2014
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"Reserved payment" can be set only manualy by a staff member. This status means, that you haven't received funds from your client yet, but in the billing system you want to show that you already have them (in order to activate his service, for example).

"Fraud" is set automatically by a payment gateway module, in case the billing system recived the payment cancellation notification fromt the payment gateway.
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