awstats not working

sascha · 11-03-2010, 10:17 AM

since 26/10 awstats writes no more statistics. I think i have changed nothing.
I find no cron for awstats. where should I look? no error in ispmgr.log

sascha

slava · 11-03-2010, 07:38 PM

Check /usr/local/ispmgr/etc/rotate.conf and run this command manually

sascha · 11-04-2010, 10:59 AM

Quote:

Originally Posted by slava

Check /usr/local/ispmgr/etc/rotate.conf and run this command manually

it looks fine?!

*cut*
/var/www/hoffmann/data/logs/domain.de.access.log:1:day:day:/usr/local/ispmgr/sbin/awstats2.sh domain.de __LOG__ /var/www/hoffmann/data/www/domain.de/webstat
/var/www/hoffmann/data/logs/domain.de.error.log:1:day::
*cut*

when i run:
/usr/local/ispmgr/sbin/awstats2.sh domain.de __LOG__ /var/www/hoffmann/data/www/domain.de/webstat
it runs. and nothing happens, no output messages and no new logfiles

i think its not the complete string to generate logfiles. how can i start the hole programm manually, it is not a cronjob?

slava · 11-04-2010, 11:43 PM

Code:

/usr/local/ispmgr/sbin/awstats2.sh domain.de /var/www/hoffmann/data/logs/domain.de.access.log  /var/www/hoffmann/data/www/domain.de/webstat

Also check /var/www/hoffmann/data/logs/domain.de.access.log - is it ok?, you see records from apache in this file? If not - check hardlinks - http://en.ispdoc.com/index.php/Logs_rotation

sascha · 11-05-2010, 11:48 AM

Quote:

Originally Posted by slava

Also check /var/www/hoffmann/data/logs/domain.de.access.log - is it ok?, you see records from apache in this file? If not - check hardlinks - http://en.ispdoc.com/index.php/Logs_rotation

yes, this error and access logs are OK, and i've found the right syntax to generate logs, this is what happens:

Create/Update database for config "/etc/awstats/awstats.domain.de.conf" by AWStats version 6.7 (build 1.892)
From data in log file "/var/www/christoneu/data/logs/domain.de.access.log"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record has fallen on another record.
So searching new records from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 26909
Found 0 dropped records,
Found 1 corrupted records,
Found 0 old records,
Found 26908 new qualified records.
sed: kann 2 nicht lesen: Datei oder Verzeichnis nicht gefunden

now, november is written, but the logs from the last months are away. why works this not automaticaly, where can i found error logs for this problem?

sascha · 11-05-2010, 12:07 PM

have yet find a other strange problem.
the file manager does not show all files in directorys. if i login with FTP, everything is ok. If i sort files e.g. "name" the file manager forgets the sorting, soon as I go in a different directory.
That will happen only under the respective user, If i login as root in the file manager, it works fine.
is the reason for this 2nd probleme maybe the same?

sascha · 11-10-2010, 12:48 PM

awstats still not working

slava · 11-11-2010, 11:17 AM

You need create ticket to our support team (in the BILLmanager) if you if you have purchased license from us, or ask reseller if buy from our reseller.
Also logs rotation maybe broken if you have missed hardlinks to files in home directory http://en.ispdoc.com/index.php/Logs_rotation

sascha · 11-12-2010, 02:32 PM

Quote:

Originally Posted by slava

or ask reseller if buy from our reseller.

i am reseller

Quote:

Originally Posted by slava

Also logs rotation maybe broken if you have missed hardlinks to files in home directory http://en.ispdoc.com/index.php/Logs_rotation

ok, I'm closer to the fault, the user logfiles in
/var/www/user/data/logs
Although written, but no more rotated.
I suspect
/usr/local/ispmgr/sbin/rotate
It is the responsibility. i start this command manually > nothing happens.
how can I check this?

in ISPmanager "Protocol rotation" standart, rotation is activaded with rotation and period is daily.

thx for answer

11-03-2010, 10:17 AM	#1
sascha Senior Member Join Date: Nov 2009 Location: Germany Posts: 117	awstats not working since 26/10 awstats writes no more statistics. I think i have changed nothing. I find no cron for awstats. where should I look? no error in ispmgr.log sascha

11-04-2010, 11:43 PM	#4
slava ISPsystem team Join Date: May 2008 Location: ISPsystem Posts: 588	Code: /usr/local/ispmgr/sbin/awstats2.sh domain.de /var/www/hoffmann/data/logs/domain.de.access.log /var/www/hoffmann/data/www/domain.de/webstat Also check /var/www/hoffmann/data/logs/domain.de.access.log - is it ok?, you see records from apache in this file? If not - check hardlinks - http://en.ispdoc.com/index.php/Logs_rotation

11-05-2010, 12:07 PM	#6
sascha Senior Member Join Date: Nov 2009 Location: Germany Posts: 117	strange have yet find a other strange problem. the file manager does not show all files in directorys. if i login with FTP, everything is ok. If i sort files e.g. "name" the file manager forgets the sorting, soon as I go in a different directory. That will happen only under the respective user, If i login as root in the file manager, it works fine. is the reason for this 2nd probleme maybe the same?