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Old 03-06-2015, 03:15 AM   #1
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Default Mailboxes feature missing from UI

Hello,

I cannot see the module that allows me to create new mailboxes or manage them. I attached a screenshot that shows the missing options.

I did have them before when I set up a number of users and mailboxes.

Has something changed that has removed this feature? Would seem strange to me but who knows...

Any help is appreciated!

Cheers,

Chris
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File Type: jpg missing_mailboxes.jpg (22.8 KB, 5 views)
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Old 03-06-2015, 06:11 AM   #2
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Hello,

It seems that a mail server is not running. Go to ISPmanager --- Services and check that your mail server is running.
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Old 03-06-2015, 01:08 PM   #3
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Dovecot does show as started on the services page. The functionality for existing mailboxes all work for my end users but the backups don't work and I can't create new mailboxes, which is sort of a problem!

Could something be screwed up somewhere with the configuration of ISPManager or Dovecot?

Thanks,

Chris
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Old 03-09-2015, 05:51 PM   #4
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Hi,

Go to Feature module and check if SMTP, LDA and POP3 is installed and yellow lamps are shown opposite each of them.
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Old 03-11-2015, 04:39 AM   #5
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Do you mean under Applications? I should mention I am on version 4.4.10.23.

Dovecot shows as disabled but nothing happens when I try to enable it. It does show that it is running under services and the functionality works.
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Old 03-13-2015, 04:40 AM   #6
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Hello,
Quote:
Do you mean under Applications?
Yes.

Quote:
Dovecot shows as disabled but nothing happens when I try to enable it. It does show that it is running under services and the functionality works.
Please enable dovecot at Applications and show /usr/local/ispmgr/var/pkgctl.log.
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Old 03-14-2015, 04:37 AM   #7
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I tried to enable it again - still shows disabled in the UI.

Here is the pkgctl.log:

Quote:
Mar 13 22:35:06 [ 0:0] INFO Lookup log level for '/usr/local/ispmgr/var/pkgctl.log' in 'etc/pkgctl.debug'
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:641 TRACE pkgctl started
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:642 DEBUG LogLevel 9
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:692 TRACE Init pkgmgr
Mar 13 22:35:06 [30102:0] INFO Using package manager 'Apt'
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:694 TRACE Init way
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:696 TRACE Init client
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:702 TRACE Done
Mar 13 22:35:06 [30102:0] ../../src/mgr/install/pkgctl.cpp:541 TRACE LoadModule lib/pkgisp-pop3.so
Mar 13 22:35:06 [30102:0] EXTINFO Execute (/bin/egrep -h '^Package: |^Version: ' /var/lib/apt/lists/*_Packages) return=0 exited
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:57 TRACE List 'dovecot' found 0
Mar 13 22:35:36 [30102:0] EXTINFO Execute (/usr/bin/dpkg-query --showformat='${Status} ${Package} ${Version}
' -W '*'|/bin/egrep '^(install|hold) ok installed '|/usr/bin/cut -d' ' -f4,5) return=0 exited
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:84 TRACE Has 'dovecot' not found
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:57 TRACE List 'dovecot-pop3d' found 3
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:79 TRACE Has 'dovecot-pop3d-2.0.19-0ubuntu2.2'
Mar 13 22:35:36 [30102:0] ../../src/ispmgr/feature/pkgpop3.cpp:75 DEBUG Try to install imap support for dovecot-pop3d-2.0.19-0ubuntu2.2 (dovecot-imapd)
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:57 TRACE List 'dovecot-imapd' found 3
Mar 13 22:35:36 [30102:0] ../../src/mgr/install/pkgmgr.cpp:40 TRACE Install dovecot-imapd-2.0.19-0ubuntu1
Mar 13 22:35:37 [30102:0] EXTINFO Execute (export DEBIAN_FRONTEND=noninteractive; export PATH=/bin:/sbin:/usr/bin:/usr/sbin; apt-get --allow-unauthenticated -qy install 'dovecot-imapd') return=0 exited
Mar 13 22:35:37 [30102:0] ../../src/ispmgr/feature/pkgpop3.cpp:80 DEBUG Activate dovecot-pop3d-2.0.19-0ubuntu2.2
Mar 13 22:35:37 [30102:0] EXTINFO Execute (/usr/bin/dpkg-query --showformat='${Status} ${Package} ${Version}
' -W '*'|/bin/egrep '^(install|hold) ok installed '|/usr/bin/cut -d' ' -f4,5) return=0 exited
Mar 13 22:35:37 [30102:0] EXTINFO Execute (dpkg-query -S 'sbin/dovecot') return=0 exited
Mar 13 22:35:37 [30102:0] EXTINFO Execute (/usr/sbin/dovecot -n 2> /dev/null) return=0 exited
Mar 13 22:35:37 [30102:0] ../../src/mgr/install/pkgctl.cpp:910 DEBUG GetGid('mail')=8
Mar 13 22:35:37 [30102:0] ../../src/mgr/install/pkgctl.cpp:910 DEBUG GetGid('dovecot')=117
Mar 13 22:35:37 [30102:0] EXTINFO Execute (/usr/sbin/dovecot -n) return=0 exited
Mar 13 22:35:37 [30102:0] ../../src/ispmgr/feature/pkgpop3.cpp:158 DEBUG Ok '# 2.0.19: /etc/dovecot/dovecot.conf
# OS: Linux 3.2.0-43-generic x86_64 Ubuntu 12.04.2 LTS
auth_mechanisms = plain login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5 login digest-md5 cram-md5
disable_plaintext_auth = no
listen = *
mail_location = maildir:~/.maildir
passdb {
args = scheme=CRYPT username_format=%Lu /etc/dovecot/dovecot.passwd
driver = passwd-file
}
protocols = " imap pop3"
ssl_cert = </etc/ssl/certs/dovecot.pem
ssl_key = </etc/ssl/private/dovecot.pem
userdb {
args = username_format=%Lu /etc/dovecot/dovecot.passwd
driver = passwd-file
}
'
Mar 13 22:35:37 [30102:0] EXTINFO Create backup. Copy '/etc/dovecot/dovecot.conf' to 'var/ibackup/etc/dovecot/dovecot.conf.7.orig'
Mar 13 22:35:37 [30102:0] EXTINFO Execute (dpkg-query -S 'init.d/dovecot') return=0 exited
Mar 13 22:35:42 [30102:0] ../../src/mgr/install/pkgmgr.cpp:57 TRACE List 'dovecot' found 0
Mar 13 22:35:42 [30102:0] ../../src/mgr/install/pkgmgr.cpp:84 TRACE Has 'dovecot' not found
Mar 13 22:35:42 [30102:0] ../../src/mgr/install/pkgmgr.cpp:57 TRACE List 'dovecot-pop3d' found 3
Mar 13 22:35:42 [30102:0] ../../src/mgr/install/pkgmgr.cpp:79 TRACE Has 'dovecot-pop3d-2.0.19-0ubuntu2.2'
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Old 03-17-2015, 09:28 AM   #8
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Could you write us to the technical support at my.ispsystem.com?
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