US: 1-941-4621-069
  
Cyprus: 3-572-2052-781

Go Back   ISPsystem.com Forums > ISPmanager > Troubleshooting


Reply
 
Thread Tools
Old 06-09-2010, 09:43 PM   #1
Junior Member
 
Join Date: Jun 2010
Posts: 2
hoiung is on a distinguished road
Default ISP Manager and Softaculous - latest update causing problems with MySQL

I emailed softaculous

"I’m having another issue now, I’m trying to install phpbb on my server, but it keeps throwing this error:

The MySQL Connection could not be established.

I’ve read some of your forum posts and it says open the firewall to 127.0.0.1. I’ve done this to accept localhost from my servers, but its still having the same error!"

They responded with

"Hi,

We are in touch with the ISPManager team.
They are checking this issue.
Their las update has caused this issue.
I will keep you posted.

Regards,
Softaculous Support"

Does anyone know whats the progress for a fix? it has rendered my whole softaculous unusable.

Thanks,

Hoi
hoiung is offline   Reply With Quote
Old 06-10-2010, 02:29 AM   #2
ISPsystem team
 
slava's Avatar
 
Join Date: May 2008
Location: ISPsystem
Posts: 588
slava is on a distinguished road
Default

Do you have the last version of ISPmanager installed on you server? What do you see in the /usr/local/ispmgr/var/ispmgr.log when you are trying to install phpbb?

Last edited by tanya; 06-21-2010 at 07:23 AM.
slava is offline   Reply With Quote
Old 06-10-2010, 09:12 PM   #3
Junior Member
 
Join Date: Jun 2010
Posts: 2
hoiung is on a distinguished road
Default

yes, i have the latest version installed 4.3.

Here is the ispmgr.log


Jun 10 19:03:47 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.nobody'
Jun 10 19:03:49 [ 1427] INFO Request [80.3.103.35][nobody] 'username=root&password=*&theme=sirius&lang=en&fun c=auth'
Jun 10 19:03:49 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.root'
Jun 10 19:03:49 [ 1427] INFO Request [80.3.103.35][root] ''
Jun 10 19:03:50 [ 1427] INFO Request [80.3.103.35][root] 'func=user'
Jun 10 19:03:57 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:03 [ 1427] INFO Request [80.3.103.35][root] 'func=wwwdomain&clickstat=yes'
Jun 10 19:04:06 [ 1427] INFO Request [80.3.103.35][root] 'func=wwwdomain.su&elid=forum.easterndirect.biz'
Jun 10 19:04:06 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.easterndirect'
Jun 10 19:04:06 [ 1427] INFO Request [80.3.103.35][easterndirect] ''
Jun 10 19:04:07 [ 1427] INFO Request [80.3.103.35][easterndirect] 'func=ftp'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:11 [ 1427] FATAL Error recive env len Success
Jun 10 19:04:11 [ 1427] FATAL Error recive env len Success
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:04:17 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:17 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:27 [ 1427] WARNING get env timeout
Jun 10 19:04:27 [ 1427] FATAL get env timeout
Jun 10 19:04:37 [ 1427] WARNING get env timeout
Jun 10 19:04:37 [ 1427] FATAL get env timeout
Jun 10 19:04:37 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:04:37 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:05:51 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:05:51 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.root'
Jun 10 19:05:51 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:01 [ 1427] WARNING get env timeout
Jun 10 19:06:01 [ 1427] FATAL get env timeout
Jun 10 19:06:11 [ 1427] WARNING get env timeout
Jun 10 19:06:11 [ 1427] FATAL get env timeout
Jun 10 19:06:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:06:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:06:21 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:21 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:31 [ 1427] WARNING get env timeout
Jun 10 19:06:31 [ 1427] FATAL get env timeout
Jun 10 19:06:41 [ 1427] WARNING get env timeout
Jun 10 19:06:41 [ 1427] FATAL get env timeout
Jun 10 19:06:41 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:06:41 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:06:45 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:45 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:55 [ 1427] WARNING get env timeout
Jun 10 19:06:55 [ 1427] FATAL get env timeout
Jun 10 19:07:05 [ 1427] WARNING get env timeout
Jun 10 19:07:05 [ 1427] FATAL get env timeout
Jun 10 19:07:05 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:07:05 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:07:15 [ 1427] WARNING get env timeout
Jun 10 19:07:15 [ 1427] FATAL get env timeout
Jun 10 19:07:27 [ 1427] WARNING get env timeout
Jun 10 19:07:27 [ 1427] FATAL get env timeout
hoiung is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +2. The time now is 02:49 PM.