US: 1-941-4621-069
  
Cyprus: 3-572-2052-781

Go Back   ISPsystem.com Forums > ISPmanager > Troubleshooting

Notices

Reply
 
Thread Tools
Old 08-31-2011, 06:41 PM   #1
Junior Member
 
Join Date: Aug 2011
Posts: 13
innopart is on a distinguished road
Default dovecotpw error

i use ISP Manager version 4.3.58.3

i want to change an email password, aind i get an error like "internal error. dovecotpw error"

before it was OK, this problem is recent ... Maybe it is produced since the last update of ISP Manager, but i'm not sure.
innopart is offline   Reply With Quote
Old 08-31-2011, 07:46 PM   #2
ISPsystem team
 
slava's Avatar
 
Join Date: May 2008
Location: ISPsystem
Posts: 588
slava is on a distinguished road
Default

What you see in /usr/local/ispmgr/var/ispmgr.log
slava is offline   Reply With Quote
Old 09-01-2011, 02:04 AM   #3
ISPsystem team
 
sad's Avatar
 
Join Date: Oct 2006
Location: Irkutsk, Baikal
Posts: 25
sad has disabled reputation
Send a message via ICQ to sad
Default

for dovecot-2 add
Code:
path dovecotpw doveadm pw
in ispmgr.conf
if you have old (version 0.9 or something else less then 1.0) add
Code:
DovecotPwScheme CLEARTEXT
. Or choose preferred cryptoscheme from output of command dovecotpw -l
sad is offline   Reply With Quote
Old 09-01-2011, 10:17 AM   #4
Junior Member
 
Join Date: Aug 2011
Posts: 13
innopart is on a distinguished road
Default

Quote:
Originally Posted by slava View Post
What you see in /usr/local/ispmgr/var/ispmgr.log
For example, i have informations like that :

[0m
Sep 1 07:18:20 [14105:13] 
[1;36mEXTINFO Load config '/var/spool/cron/root'
[0m
Sep 1 07:18:32 [14105:14] 
[1;32mINFO Request [79.88.219.175][root] 'func=email&clickstat=yes'
[0m
Sep 1 07:18:32 [14105:14] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_14 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited
[0m
Sep 1 07:18:40 [14105:15] 
[1;32mINFO Request [79.88.219.175][root] 'func=email.edit&elid=sauvegarde-duval%40innopart.com&operafake=577'
[0m
Sep 1 07:18:50 [14105:16] 
[1;32mINFO Request [79.88.219.175][root] 'aliases=&aliases_list=&passwdgen=*&passwd=*&confi rmgen=*&confirm=*&quota=0&forward=&forward_list=&n ote=&func=email.edit&elid=sauvegarde-duval%40innopart.com&sok=ok'
[0m
Sep 1 07:18:50 [14105:16] 
[1;35mWARNING dovecotpw result is '127'
[0m
Sep 1 07:18:50 [14105:16] 
[1;31mERROR Exception 1: dovecotpw error
[0m
Sep 1 07:22:16 [14105:19] 
[1;32mINFO Request [79.88.219.175][nobody] 'username=root&password=*&theme=sirius&lang=fr&fun c=auth'
[0m
Sep 1 07:22:16 [14105:20] 
[1;32mINFO Request [79.88.219.175][root] ''
[0m
Sep 1 07:22:17 [14105:22] 
[1;32mINFO Request [79.88.219.175][root] 'func=user'
[0m
Sep 1 07:22:25 [14105:25] 
[1;32mINFO Request [79.88.219.175][root] 'func=bugreport&operafake=693&clickstat=yes'
[0m
Sep 1 07:22:25 [14105:25] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_25 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited
[0m
Sep 1 07:23:53 [14105:26] 
[1;32mINFO Request [79.88.219.175][root] 'func=file&clickstat=yes'
Sep 1 07:23:53 [14105:26] 
[1;36mEXTINFO Execute (/usr/bin/ci "-m create by process with pid 14105" -nREV_2011_09_01_14105_26 var/cbackup//usr/local/ispmgr/var/userconf/ispmgr.root) return=0 exited
innopart is offline   Reply With Quote
Old 09-01-2011, 07:05 PM   #5
Junior Member
 
Join Date: Aug 2011
Posts: 13
innopart is on a distinguished road
Default

Quote:
Originally Posted by sad View Post
for dovecot-2 add
Code:
path dovecotpw doveadm pw
in ispmgr.conf
if you have old (version 0.9 or something else less then 1.0) add
Code:
DovecotPwScheme CLEARTEXT
. Or choose preferred cryptoscheme from output of command dovecotpw -l
I changed "ispmgr.conf" file with your informations, and there is no change : the error when I want to change a email password is the same !
innopart is offline   Reply With Quote
Old 09-02-2011, 01:39 PM   #6
ISPsystem team
 
slava's Avatar
 
Join Date: May 2008
Location: ISPsystem
Posts: 588
slava is on a distinguished road
Default

Can you write ticket to support team, our developers test this issue.
slava is offline   Reply With Quote
Old 09-06-2011, 11:01 AM   #7
Junior Member
 
Join Date: Aug 2011
Posts: 13
innopart is on a distinguished road
Default

OK, I will write ticket to support team. But, since yesterday, there was a new update (now the version is ISPmanager-Pro 4.3.58.4) and now I have no more access allowing to manage emails ???!!!
innopart is offline   Reply With Quote
Old 09-06-2011, 12:55 PM   #8
ISPsystem team
 
Join Date: Oct 2009
Posts: 118
vian is on a distinguished road
Default

Can you give me an access to the server in order I make a try to quickly solve your problem?
vian is offline   Reply With Quote
Old 09-25-2011, 02:04 PM   #9
Junior Member
 
Join Date: Sep 2011
Posts: 11
ctalkington is on a distinguished road
Default

I recently came across this when importing. I found that in my case when #$ was used in the password it'd totally fail out the import of the email.

#$hg67We
#$hgy67
#$Sth67

All seem to trigger this error but only on the newer install.

ISPmanager-Pro 4.3.58.7
ctalkington is offline   Reply With Quote
Old 09-25-2011, 05:48 PM   #10
ISPsystem team
 
Join Date: Oct 2009
Posts: 118
vian is on a distinguished road
Default

ctalkington, can you provide with a part of UserMove.log?
vian is offline   Reply With Quote
Reply

Tags
dovecotpw, email, password

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +2. The time now is 05:03 AM.