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Old 07-07-2015, 11:44 AM   #1
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Default Problem with auto responder email

Hello,

I use ISPmanager-Pro 4.4.10.23

I have a problem when I want to use auto reply for a mail address. In ISP Manager, everything goes well when I activate the answering machine.

By cons, when I send an email to the address using the answering machine, I get back an error message:


----- The following addresses had permanent fatal errors -----
"|/usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon"
(reason: Service unavailable)
(expanded from: <chambon@kookanet.com>)

----- Transcript of session follows -----
smrsh: "vacation" not available for sendmail programs (stat failed)
554 5.0.0 Service unavailable


Thank you for your help.
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Old 07-08-2015, 07:46 PM   #2
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Hello,

Please try to execute command /usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon

in cli and show a result
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Old 07-20-2015, 04:54 PM   #3
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I typed the command as requested and I get no results. The screen remains blank, no feedback.
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Old 07-23-2015, 06:46 PM   #4
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It's strange. And if you run
Code:
echo 123 | /usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon
?
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Old 07-27-2015, 11:28 AM   #5
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idem, there is no result.
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Old 08-04-2015, 12:35 PM   #6
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Please write us a ticket to technical support via my.ispsystem.com. Support team will help you.
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