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Old 11-11-2011, 03:24 AM   #1
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Default Editing www domain cause error

ISPmanager-Lite 4.4.0.2 (problem existed on 4.4.0.1 also)
Debian Lenny with standard repositories
after adding www domain, everthing works great but when i want to change www domain settings such as php mode from fastcgi to mod_apache (its just example) i got lot of problems after this operation. Website stops working and i cant access 'Redirects' 'Mime Types' or 'Error pages' from WWW section, it gives me "Internal error Key 'my.domain' not found'. When i want to change to fastcgi again, www domain disapear from panel and i cant add it again. Here is ispmgr.log:

Code:
Nov 11 00:24:26 [ 3485:4] INFO Request [xxx.xxx.xxx.xxx][root] 'elid=m4cios&func=user%2Esu'
Nov 11 00:24:26 [ 3485:5] INFO Request [xxx.xxx.xxx.xxx][m4cios] ''
Nov 11 00:24:28 [ 3485:8] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'func=ftp'
Nov 11 00:25:21 [ 3485:10] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'clickstat=yes&func=wwwdomain'
Nov 11 00:25:27 [ 3485:11] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'operafake=632&elid=macios%2Epsychicznyazyl%2Epl&func=wwwdomain%2Eedit'
Nov 11 00:25:27 [ 3485:11] INFO Internal Request 'cert' ''
Nov 11 00:25:42 [ 3485:12] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'domain=macios.psychicznyazyl.pl&alias=www.macios.psychicznyazyl.pl&alias_list=&admin=webmaster%40macios.psychicznyazyl.pl&charset=&index=&index_list=&autosubdomain=asdnone&php=phpmod&cgi=on&func=wwwdomain.edit&elid=macios.psychicznyazyl.pl&sok=ok'
Nov 11 00:25:42 [ 3485:12] INFO Internal Request 'wwwdomain.edit' 'elid=macios.psychicznyazyl.pl'
Nov 11 00:25:42 [ 3485:12] INFO Internal Request 'cert' ''
Nov 11 00:25:42 [ 3485:2] EXTINFO Execute (/usr/sbin/apache2ctl graceful) return=0 exited
Nov 11 00:25:42 [ 3485:13] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'clickstat=yes&func=wwwdomain'
Nov 11 00:26:58 [ 3485:14] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'operafake=914&elid=macios%2Epsychicznyazyl%2Epl&func=wwwdomain%2Eedit'
Nov 11 00:26:58 [ 3485:14] INFO Internal Request 'cert' ''
Nov 11 00:27:03 [ 3485:15] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'domain=macios.psychicznyazyl.pl&alias=www.macios.psychicznyazyl.pl&alias_list=&admin=webmaster%40macios.psychicznyazyl.pl&charset=&index=&index_list=&autosubdomain=asdnone&php=phpfcgi&cgi=on&func=wwwdomain.edit&elid=macios.psychicznyazyl.pl&sok=ok'
Nov 11 00:27:03 [ 3485:15] INFO Internal Request 'wwwdomain.edit' 'elid=macios.psychicznyazyl.pl'
Nov 11 00:27:03 [ 3485:15] INFO Internal Request 'cert' ''
Nov 11 00:27:03 [ 3485:15] ERROR Exception 1: Key 'macios.psychicznyazyl.pl' not Found
Nov 11 00:27:03 [ 3485:15] INFO Internal Request 'cert' ''
Nov 11 00:27:10 [ 3485:16] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'domain=macios.psychicznyazyl.pl&alias=www.macios.psychicznyazyl.pl&alias_list=&admin=webmaster%40macios.psychicznyazyl.pl&charset=&index=&index_list=&autosubdomain=asdnone&php=phpfcgi&cgi=on&func=wwwdomain.edit&elid=macios.psychicznyazyl.pl&sok=ok'
Nov 11 00:27:10 [ 3485:16] INFO Internal Request 'wwwdomain.edit' 'elid=macios.psychicznyazyl.pl'
Nov 11 00:27:10 [ 3485:16] INFO Internal Request 'cert' ''
Nov 11 00:27:10 [ 3485:16] ERROR Exception 3: 'elid'  not exists.
Nov 11 00:27:10 [ 3485:16] INFO Internal Request 'cert' ''
Nov 11 00:27:19 [ 3485:17] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'domain=macios.psychicznyazyl.pl&alias=www.macios.psychicznyazyl.pl&alias_list=&admin=webmaster%40macios.psychicznyazyl.pl&charset=&index=&index_list=&autosubdomain=asdnone&php=phpfcgi&cgi=on&func=wwwdomain.edit&elid=macios.psychicznyazyl.pl&sok=ok'
Nov 11 00:27:19 [ 3485:17] INFO Internal Request 'wwwdomain.edit' 'elid=macios.psychicznyazyl.pl'
Nov 11 00:27:19 [ 3485:17] INFO Internal Request 'cert' ''
Nov 11 00:27:19 [ 3485:17] ERROR Exception 3: 'elid'  not exists.
Nov 11 00:27:19 [ 3485:17] INFO Internal Request 'cert' ''
Nov 11 00:31:10 [ 3485:18] INFO Request [xxx.xxx.xxx.xxx][m4cios] 'clickstat=yes&func=wwwdomain'
I know how to clear all, and add domain again, my problem is that i cant edit www domain settings such as php mode, even changing ssl from disabled to enabled cause the problem.
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Old 11-11-2011, 06:04 AM   #2
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Please, write a ticket (with access to your server and to ISPmanager and with link to this topic) to techsupport.
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Old 11-11-2011, 02:23 PM   #3
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Im not sure if i can get help from ispsystem.com support, i didnt bought license directly from them. Anyway the problem exist in every instalation i had, centos 5,7, debian 5, even debian 6 (im aware that squeeze isnt fully supported, but just did it for testing). I also tried test license on diferent ip from diferent hosting company, and still have same problem.

EDIT:
I just want to let you know that on stable version everything seems to work fine, so problem exist only in beta version. Hope you will fix it fast guys, couse i really need smtp server encryption, which only works with new version ;/

Last edited by m4cios; 11-11-2011 at 06:19 PM.
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Old 12-02-2011, 04:26 AM   #4
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You can provide send me access information through private messages. I'll do my best to solve your issue.
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