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Originally Posted by prodjtech
[*]Does ISPmanager Pro support virtual users; i.e., accounts with the same names for different domains? For example: me@me.com and me@myself.com?
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yes.
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Originally Posted by prodjtech
[*]What MTA does ISPmanager use?
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sendmail
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Originally Posted by prodjtech
[*]Does ISPmanager have spam filtering & anti-virus scanning of mail?
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No. but server administrator can self install and configure such software.
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Originally Posted by prodjtech
[*]Are backups/restores available on a per-site basis?
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yes. from version 4.0.22
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Originally Posted by prodjtech
[*]How reliable are the backups/restores?
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it was released half month ago and not full tested yet.
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Originally Posted by prodjtech
[*]In the Support Ticket system (Support Center), can techs/admins leave notes for one another that are not viewable by the end-user?
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no
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Originally Posted by prodjtech
[*]Can support tickets be merged in case an end-user decides to open a new ticket rather than post an update to the first ticket?
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no. but if you need it you can request this feature.
Quote:
Originally Posted by prodjtech
[*]Does ISPmanager include disk space quota management on a per-domain and per-user basis?
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yes.
Quote:
Originally Posted by prodjtech
[*]Does ISPmanager make use of highly-customized packages (for apache, ftp, or email) that prevent easy updating?
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we use only distributed with OS packages, without any patches.
No problems with updates.
Server administrator can configure all server software as he need.
Quote:
Originally Posted by prodjtech
[*]How quick are you at issuing security updates? Example: the recent santy worm/php exploit.
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We don't support and update any 3d-party software like php, forums etc.
About ISPmanager we release new version every 2 week. and more often if some security problem.
Quote:
Originally Posted by prodjtech
[*]Does ISPmanager provide a webmail interface for end-users?
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yes. we use OpenWebMail and SquirrelMail. also we allow to change or extend this list to any other webmail interface.
Quote:
Originally Posted by prodjtech
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yes. currently we have
/webmail/ - webmail interface
/myadmin/ - phpmyadmin
/manager/ - ISPmanager interface
also server administrator can reconfigure or extend it.