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Old 01-17-2017, 03:58 PM   #2
ISPsystem team
 
Join Date: Jul 2014
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"Reserved payment" can be set only manualy by a staff member. This status means, that you haven't received funds from your client yet, but in the billing system you want to show that you already have them (in order to activate his service, for example).

"Fraud" is set automatically by a payment gateway module, in case the billing system recived the payment cancellation notification fromt the payment gateway.
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