Hello James.85,
If you cannot extract data from the control panel, but you have the following files in the storage
F2016-11-02.user.tgz.part1
F2016-11-02.user.tgz.part2
you can add them to achieve by executing the command:
Unix (Linux/FreeBSD/MacOS):
cat F2016-11-02.user.tgz.part1 F2016-11-02.user.tgz.part2 > F2016-11-02.user.tgz
Windows:
copy /b F2016-11-02.user.tgz.part1 + /b F2016-11-02.user.tgz.part2 F2016-11-02.user.tgz
Then you will be able to extract data from the F2016-11-02.user.tgz archive using tools provided by your operating system.
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