If mail format is "Maildir" Ispmanager could solve the problem.
Here is the answer of the Ispmanager support:
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If you use maildir, you should reactivate smtp server. It can be done via ISPmanager-> Applications, select smtp server then click yellow lamp (NOT blu lamp).
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We have tried it and now it works ok, but it has broken (we're still testing it) some other things:
1) We believe that we have lost ALL vacation emails that our clients have setted before that change/update.
2) At least that rebuild/reactivate has change exim config files, so now we are modifing it... and checking what else it could have changed...
We'll keep you updated.
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