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Search: Posts Made By: Helmi
Forum: Troubleshooting 08-03-2016, 11:29 AM
Replies: 1
Views: 2,573
Posted By Helmi
Urgent: Customer are not reachable?

Hi there,

I have an urgent issue and the customer area (my.ispsystem.com) doesn't seem to be reachable.

Is there any changes? My my problem on the server (disabled accounts, ispmgr not working...
Forum: Troubleshooting 08-23-2014, 11:34 AM
Replies: 1
Views: 6,333
Posted By Helmi
Usermove problem: WriteBufToStdOut

Hi,

i have moved some users but now have big trouble with one of them. Here's the output of UserMove.log on the source machine:

Aug 23 10:27:33 [ 0:0] INFO Lookup log level for...
Forum: General technical discussion 11-20-2013, 11:53 AM
Replies: 1
Views: 6,731
Posted By Helmi
Install Thawte cert with nginx as proxy

Hi,

i'm totally stopped. I need to install a Thawte 123 SSL cert on a server running nginx as proxy and Apache behind.

I've already downloaded the intermediate cert (...
Forum: Troubleshooting 11-14-2012, 10:00 AM
Replies: 4
Views: 7,426
Posted By Helmi
nothing at all.

nothing at all.
Forum: Troubleshooting 11-13-2012, 11:45 PM
Replies: 4
Views: 7,426
Posted By Helmi
Like i said i checked that already - couldn't...

Like i said i checked that already - couldn't find anything with none.
Forum: Troubleshooting 11-13-2012, 01:10 PM
Replies: 4
Views: 7,426
Posted By Helmi
Exim mail sending problem

Hi,

exim basically runs well on my server - mails get sent normally. Since a few days now without updates or config change some mails get stuck in the queue for days. But only some and there don't...
Forum: Troubleshooting 11-08-2012, 11:30 PM
Replies: 4
Views: 5,180
Posted By Helmi
I would have done that already if your support...

I would have done that already if your support plans wouldn't be that silly, sorry.

I'm doing that now as i need to have it solved.
Forum: Troubleshooting 11-07-2012, 09:57 PM
Replies: 4
Views: 5,180
Posted By Helmi
.backup.conf is there but as you can see from the...

.backup.conf is there but as you can see from the log i posted above there seems to be a permission problem with the plans.

That's from the ispmgr.log at the time the backup is scheduled:

Nov ...
Forum: Troubleshooting 11-06-2012, 10:04 PM
Replies: 4
Views: 5,180
Posted By Helmi
Backup suddenly missing in ispmgr and backup not working

Hi,

i've setup daily backups on my server which worked great for a long time. Suddenly backup plans is missing in the menu and no backups are created anymore. Backup archives are still available...
Forum: Troubleshooting 08-30-2012, 09:23 PM
Replies: 8
Views: 10,061
Posted By Helmi
Any chance to expand my support licence? I can't...

Any chance to expand my support licence? I can't find a way to purchase additional months of support.

I find that really unusual and unfriendly for customers that i'm not able to open a ticket for...
Forum: Troubleshooting 08-27-2012, 04:16 PM
Replies: 8
Views: 10,061
Posted By Helmi
I would create a support ticket but support...

I would create a support ticket but support doesn't seem to be available for any of my licences and i'm unable to buy additional support - at least i can't find out how.

And i thought i'm used to...
Forum: Troubleshooting 08-21-2012, 11:56 AM
Replies: 8
Views: 10,061
Posted By Helmi
additionally i get access denied to...

additionally i get access denied to /var/www/$user/data/php-bin/php.ini when trying to change their php configuration. That seemed to work until a few days ago.

May this have to do with the...
Forum: Troubleshooting 08-20-2012, 02:22 PM
Replies: 8
Views: 10,061
Posted By Helmi
No i get this error when trying to change a users...

No i get this error when trying to change a users mailbox password as a reseller:



There seems to be something wrong...
Forum: Troubleshooting 08-20-2012, 07:57 AM
Replies: 8
Views: 10,061
Posted By Helmi
now it says "mailalias already exists" no matter...

now it says "mailalias already exists" no matter what mailbox name i enter (when creating a new mailbox).
Forum: Troubleshooting 08-16-2012, 10:30 PM
Replies: 8
Views: 10,061
Posted By Helmi
Mailbox pwd change problem

Hi,

when trying to change the password of a users mailbox i get this error:



More Info links to http://en.ispdoc.com/index.php/Kb_parse_error

I don't have any .templ file in this...
Forum: Troubleshooting 06-25-2012, 11:35 AM
Replies: 1
Views: 5,054
Posted By Helmi
Broken TAR archive on user import?

Hi,

i try to move a user between 2 ispm installations and get this error:

Jun 25 10:29:45 [66352:0] WARNING ----Restoring of user 'magofrahel' failed: Can't unpack files using command /bin/gzip...
Forum: Troubleshooting 06-19-2012, 03:48 PM
Replies: 0
Views: 4,638
Posted By Helmi
Mysql server: unable to detect startcmd

Hi,

i've installed mysql 5.5 which is packaged as mysql55-server and mysql55. I've hacked pkg-ispmgr.conf to fit the package name but i'm unable to have mysql recognized as running even though the...
Forum: Troubleshooting 06-13-2012, 07:26 AM
Replies: 6
Views: 6,814
Posted By Helmi
ok i did that and it seems to work. What are the...

ok i did that and it seems to work. What are the dependencie problems you are talking about? I'd like to check them by hand to be sure everything is fine.
Forum: Troubleshooting 06-12-2012, 08:28 PM
Replies: 6
Views: 6,814
Posted By Helmi
I'm using php53u from ISU community repo which is...

I'm using php53u from ISU community repo which is linked to the old php version to support php-common and stuff (centOS default doesn't support this).

ISP manager only offers some other php...
Forum: Troubleshooting 06-12-2012, 08:28 AM
Replies: 6
Views: 6,814
Posted By Helmi
hmm really no one able to help here?

hmm really no one able to help here?
Forum: Troubleshooting 06-11-2012, 03:41 PM
Replies: 6
Views: 6,814
Posted By Helmi
hmm i found that in var/run/ispmgr a file called...

hmm i found that in var/run/ispmgr a file called pkgctl.myadmin (for example) says

"ERR php requered to install myadmin"

Which is strange because i can install and remove the package with yum...
Forum: Troubleshooting 06-11-2012, 03:27 PM
Replies: 6
Views: 6,814
Posted By Helmi
Problem installing applications

Hi,

i had to remove squirrelmail and phpmyadmin packages during a php update to php53 due to conflicts. after solving everything i wanted to reinstall them via the applications menu in ispmanager....
Forum: Troubleshooting 10-28-2011, 05:43 PM
Replies: 6
Views: 7,239
Posted By Helmi
Done - would be good if you could check it before...

Done - would be good if you could check it before the weekend so i can reset passwords again and have mail working.

Frank
Forum: Troubleshooting 10-28-2011, 01:15 PM
Replies: 6
Views: 7,239
Posted By Helmi
The score isn't the problem, the problem is that...

The score isn't the problem, the problem is that mails sent from local users get scanned and there dynamic IPs get scored.

The mails are handled as they would get sent from an mx on that dynamic...
Forum: Troubleshooting 10-07-2011, 07:19 PM
Replies: 6
Views: 7,239
Posted By Helmi
we've got postfix installed

we've got postfix installed
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