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Forum: Feedback & Feature Requests 03-03-2010, 08:04 PM
Replies: 4
Views: 13,827
Posted By getnetworks
[QUOTE=GakcaT;3280] 2) I've registered these...

[QUOTE=GakcaT;3280]
2) I've registered these problems in our bugtrack. We'll fix them.


How long is this issue going to be outstanding? to date, the mailman web interface is still not reachable.
Forum: Troubleshooting 09-17-2009, 08:49 PM
Replies: 9
Views: 22,587
Posted By getnetworks
We weren't getting anything, so we switched our...

We weren't getting anything, so we switched our modified files back over to exactly what you provided. The log now shows a request to 'INFO Request [#.#.#.#][root] 'func=service_management'', but on...
Forum: Troubleshooting 09-16-2009, 11:36 PM
Replies: 9
Views: 22,587
Posted By getnetworks
This was helpful; thank you. However, when...

This was helpful; thank you.

However, when we highlight the item in the list and try clicking on any of the toolbar buttons (stop/start/restart), a dialog box just pops up saying "No selection"....
Forum: DNSmanager 09-11-2009, 10:36 AM
Replies: 10
Views: 41,079
Posted By getnetworks
Incorrect. We are only using HTTPS as we noted. A...

Incorrect. We are only using HTTPS as we noted. A test for HTTPS over port 443 can be simply performed just as we outlined. I assumed you would recognize a valid response, so I didn't paste the...
Forum: DNSmanager 09-11-2009, 07:12 AM
Replies: 10
Views: 41,079
Posted By getnetworks
Yes, we haven't blocked any ports yet (and we're...

Yes, we haven't blocked any ports yet (and we're accessing DNSmanager over SSL via the web browser).

The DNSmanager log shows nothing during the attempt.

The ISPmanager log shows the following...
Forum: DNSmanager 09-10-2009, 08:09 PM
Replies: 10
Views: 41,079
Posted By getnetworks
It doesn't work. When we try to add either of our...

It doesn't work. When we try to add either of our DNSmanager servers, we just get an error:

"Error: Unable to connect remote service with giving parameters"

We have tried using both the...
Forum: General discussion 09-10-2009, 09:33 AM
Replies: 3
Views: 12,917
Posted By getnetworks
For VDSmanager, do we just configure the 'Remote...

For VDSmanager, do we just configure the 'Remote DNS' settings to access the DNSmanager servers using the 'admin' user? We tried creating a new user with a unique namespace, but VDSmanager fails to...
Forum: DNSmanager 09-10-2009, 09:30 AM
Replies: 10
Views: 41,079
Posted By getnetworks
Also, where exactly in ISPmanager do you set up...

Also, where exactly in ISPmanager do you set up the connection with DNSmanager? there doesn't seem to be a 'Remote DNS' section.
Forum: DNSmanager 09-10-2009, 09:27 AM
Replies: 10
Views: 41,079
Posted By getnetworks
Is the "namespace" by your definition simply a...

Is the "namespace" by your definition simply a unique grouping?

For what exactly is the IP Address field? The IP Address of what?

There are no docs on this topic at all. The DNSmanager docs are...
Forum: Troubleshooting 09-10-2009, 07:11 AM
Replies: 1
Views: 10,847
Posted By getnetworks
BILLmanager: Registration Screen

On the 'Register' screen for BILLmanager, we show the following in red letters:

"To register, please follow the link placed on the web site that offers the desired services"

However, we find...
Forum: General discussion 09-10-2009, 06:33 AM
Replies: 3
Views: 12,917
Posted By getnetworks
VDSmanager: Difference between Remote DNS and Slave Servers

Can you please tell us what the difference is between the "Remote DNS" and "Slave Servers" option in VDSmanager?
Forum: DNSmanager 09-10-2009, 06:21 AM
Replies: 10
Views: 41,079
Posted By getnetworks
ISPmanager won't connect to DNSmanager

In our testbed right now, we have servers for each of the following:

BILLmanager
ISPmanager Pro
VDSmanager
IPmanager
DNSmanager (1)
DNSmanager (2)

On the DNSmanager side, a user is...
Forum: Troubleshooting 09-09-2009, 06:32 PM
Replies: 9
Views: 22,587
Posted By getnetworks
Excellent, but we only have 4 days left on our...

Excellent, but we only have 4 days left on our trial.



I'm not asking you to "change the structure", I'm asking you to "clean up the code" so that you don't have single lines with many elements...
Forum: Troubleshooting 09-08-2009, 07:49 PM
Replies: 2
Views: 11,283
Posted By getnetworks
Can we get a reply on this one?

Can we get a reply on this one?
Forum: Troubleshooting 09-08-2009, 07:48 PM
Replies: 9
Views: 22,587
Posted By getnetworks
Thank you. We're usually available from 8am-2am...

Thank you. We're usually available from 8am-2am EST.

We've made some progress on this topic and have created our test scenario of adding an item; however, the docs are very lacking in the toolbar...
Forum: Troubleshooting 09-03-2009, 11:50 PM
Replies: 9
Views: 22,587
Posted By getnetworks
Adding items to ISPmanager menu

We've been going through the docs on how to add items to the ISPmanager menu and we have one problem and one recommendation:

1) The docs state this:

"As a category name use the value of the...
Forum: Troubleshooting 09-02-2009, 10:10 PM
Replies: 2
Views: 11,283
Posted By getnetworks
How to create 'Buy Now' links?

Is there an easy way to create the necessary URL string to embed into our main website for a specific package for quickly ordering through BILLmanager?
Forum: IPmanager 09-02-2009, 07:51 PM
Replies: 6
Views: 27,594
Posted By getnetworks
That's great news and all, but how does that...

That's great news and all, but how does that *HELP* us at this very moment?!? We've got two days left on our review of your product, and we can't get 'simple' things working, and your staff has yet...
Forum: Feedback & Feature Requests 09-02-2009, 07:49 PM
Replies: 3
Views: 8,508
Posted By getnetworks
What a short-sided reply. 1) Because your...

What a short-sided reply.

1) Because your competitors offer such a feature (i.e., Plesk integrates with Virtuozzo so that the user can restart their VPS/VDS from within Plesk). If you expect to...
Forum: Troubleshooting 09-01-2009, 08:11 PM
Replies: 4
Views: 9,953
Posted By getnetworks
Those docs do not address "removing" menu items...

Those docs do not address "removing" menu items in any way. We too would like to remove some items, but do not see how to do so. Please provide useful information on this topic.
Forum: Feedback & Feature Requests 09-01-2009, 08:09 PM
Replies: 3
Views: 8,508
Posted By getnetworks
ISPmanager & VDS Manager Integration

Is there plans for any real integration between the two products?

If you give the customer a VDS via VDSmanager and given them ISPmanager for a control panel within the VDS, they still have to...
Forum: IPmanager 09-01-2009, 08:04 PM
Replies: 6
Views: 27,594
Posted By getnetworks
Then please explain how as the documentation is...

Then please explain how as the documentation is very weak on this. The docs explicitly say to enter a Class-C address, and we have tried everything we can think of to get a /27 into it at once (we...
Forum: IPmanager 08-31-2009, 10:25 PM
Replies: 6
Views: 27,594
Posted By getnetworks
Tanya/Igor, Your thoughts on IPmanager...

Tanya/Igor,

Your thoughts on IPmanager please. Hopefully you can see from our feedback how unusable it is in its current state.
Forum: IPmanager 08-31-2009, 02:54 AM
Replies: 6
Views: 27,594
Posted By getnetworks
IPmanager's requirement of Class-C space

We've been setting up a full infrastructure this weekend to test out the entire gamut of your offering. While the majority has gone smoothly, we have found the IPmanager piece to be absolutely...
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