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Forum: General technical discussion 10-24-2015, 04:13 AM
Replies: 1
Views: 2,347
Posted By slava
Hello, ISPmanager has enabled support for IMAP...

Hello,
ISPmanager has enabled support for IMAP and SMTP TLS protocol by default. Use TLS connections in your email client for secure connection.
Forum: Troubleshooting 02-03-2013, 08:43 PM
Replies: 1
Views: 2,225
Posted By slava
Hello, you have incorrect date in mailserver log...

Hello, you have incorrect date in mailserver log files (Feb 29)
Forum: Installation / System Requirements 01-26-2013, 10:31 PM
Replies: 3
Views: 4,352
Posted By slava
Hello, If spamd is not started you will get...

Hello,
If spamd is not started you will get this problem.
Forum: Troubleshooting 01-26-2013, 10:29 PM
Replies: 5
Views: 3,366
Posted By slava
Hello, you can't change owner of mail domain,...

Hello,
you can't change owner of mail domain, this is not supported
Forum: Troubleshooting 01-17-2013, 11:16 AM
Replies: 8
Views: 4,586
Posted By slava
Our support team is already working on it and...

Our support team is already working on it and will answer you soon in this ticket
Forum: Troubleshooting 01-17-2013, 09:11 AM
Replies: 8
Views: 4,586
Posted By slava
I've asked about this issue senior supporter,...

I've asked about this issue senior supporter, please give me a ticket number (where you wrote about problem), we will write back to you in it
Forum: Troubleshooting 01-15-2013, 09:42 PM
Replies: 8
Views: 4,586
Posted By slava
If this issue is bug in our product you no need...

If this issue is bug in our product you no need pay for it.
Forum: Troubleshooting 01-14-2013, 01:25 PM
Replies: 8
Views: 4,586
Posted By slava
Hello, can you write ticket to support team?

Hello,
can you write ticket to support team?
Forum: General technical discussion 01-08-2013, 09:05 AM
Replies: 5
Views: 4,376
Posted By slava
Can you write ticket to support team from...

Can you write ticket to support team from https://my.ispsystem.com ?
Forum: General technical discussion 01-07-2013, 08:14 PM
Replies: 5
Views: 4,376
Posted By slava
No, www domain is not backuped, check ispmgr.log ...

No, www domain is not backuped, check ispmgr.log
grep 'Jan 7 02:0' /usr/local/ispmgr/var/ispmgt.log
May want to check Domain names - is the domain owned by another user?
Forum: General technical discussion 01-04-2013, 10:36 PM
Replies: 5
Views: 4,376
Posted By slava
Hello, ISPmanager can't delete/change records in...

Hello, ISPmanager can't delete/change records in Domain names (in source server). Check ispmgr.log for explan this issue.
Forum: General technical discussion 12-14-2012, 09:57 PM
Replies: 4
Views: 3,593
Posted By slava
Can you create ticket to our support team for...

Can you create ticket to our support team for provide more information and explain this problem on your system
Forum: Troubleshooting 12-14-2012, 09:56 PM
Replies: 1
Views: 2,243
Posted By slava
Yes, it's normail, it will be backuped to root's...

Yes, it's normail, it will be backuped to root's backup file
Forum: General technical discussion 12-14-2012, 09:53 PM
Replies: 2
Views: 2,825
Posted By slava
Hello, ...

Hello,
http://en.ispdoc.com/index.php/Logs_rotation_(ISPmanager)

http://img21.imageshack.us/img21/7741/rueyruiwy.png
Forum: Troubleshooting 12-12-2012, 10:10 PM
Replies: 3
Views: 8,851
Posted By slava
You can reduce pbackup system load in ispmgr.conf...

You can reduce pbackup system load in ispmgr.conf configutation (http://en.ispdoc.com/index.php/ISPmanager_configuration_file_(ISPmanager)) file

BackupPrior - priority for pbackup and all...
Forum: General technical discussion 12-12-2012, 10:07 PM
Replies: 3
Views: 3,327
Posted By slava
Hello, this issue (permission on messages.txt)...

Hello,
this issue (permission on messages.txt) allready fixed in will be pushed to next ISPmanager's release, sorry for inconvenience.
If you re-activate email system to maildir format you lost...
Forum: Troubleshooting 12-05-2012, 09:59 PM
Replies: 8
Views: 4,562
Posted By slava
szluga, are you have enabled SSL in the user...

szluga, are you have enabled SSL in the user properties and also if you have old Web module you should install and enable cerificate in the SSL sertificates menu (not in webdomain editing screen)
Forum: General technical discussion 12-05-2012, 09:21 AM
Replies: 2
Views: 2,812
Posted By slava
Hello, the easiest way to run this - change...

Hello,
the easiest way to run this - change command in crontab and add command such as
00 0 * * * /usr/local/ispmgr/sbin/pbackup backup 1 ; /root/script.sh
Forum: Troubleshooting 11-27-2012, 09:14 PM
Replies: 1
Views: 2,759
Posted By slava
Hello, You should check domain name in the...

Hello,
You should check domain name in the E-mail domains menu and remove domain from it
Forum: General technical discussion 11-25-2012, 07:16 PM
Replies: 4
Views: 3,593
Posted By slava
what file format you have? mbox or maildir? Also...

what file format you have? mbox or maildir? Also check /usr/local/ispmgr/var/pbackup.log
Forum: General technical discussion 11-20-2012, 11:03 PM
Replies: 8
Views: 4,041
Posted By slava
'error' word show all erros in file, no...

'error' word show all erros in file, no documentation exist for pbackup.log
Forum: Troubleshooting 11-20-2012, 11:00 PM
Replies: 10
Views: 7,996
Posted By slava
Can you write ticket to support team for debug...

Can you write ticket to support team for debug eximquota on your server?
Forum: General technical discussion 11-20-2012, 10:58 PM
Replies: 3
Views: 3,446
Posted By slava
Hello, use /usr/local/ispmgr/sbin/pbackup frestore

Hello, use /usr/local/ispmgr/sbin/pbackup frestore
Forum: Troubleshooting 11-16-2012, 09:43 PM
Replies: 7
Views: 3,805
Posted By slava
Can you write ticket to our support team?

Can you write ticket to our support team?
Forum: Troubleshooting 11-16-2012, 09:40 PM
Replies: 3
Views: 4,821
Posted By slava
This is not bug in ISPmanager, this is problem in...

This is not bug in ISPmanager, this is problem in mysql server. ISPmanager run 'drop database' command only, but MySQL hang (?) in your server. You can delete this records in database.
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