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Posts Made By:
ksenya
Forum:
Troubleshooting
11-20-2018, 05:17 AM
Replies:
2
Error "The 'Mailboxes' field has invalid value." when accessling to mailboxes list
Views:
23,778
Posted By
ksenya
Hello As we can see r.vorobev the error...
Hello
As we can see r.vorobev the error doesn't occur now.
If it happens again we will need to see it at the moment when it occurs.
Besides, the log file that you have attached doesn't...
Forum:
General technical discussion
10-26-2018, 09:35 AM
Replies:
1
Bandwith details
Views:
23,912
Posted By
ksenya
You can see bandwidth consumption by a certain...
You can see bandwidth consumption by a certain user only in ISPmanager Business.
Forum:
General discussion
09-17-2018, 10:26 AM
Replies:
3
VMmanager bad_firewall
Views:
19,319
Posted By
ksenya
Please send us the result of the file execution,...
Please send us the result of the file execution, not its content.
Forum:
General technical discussion
09-17-2018, 10:21 AM
Replies:
1
The SSL certificate for this site is not trusted in all web browsers
Views:
20,157
Posted By
ksenya
Hello could you please tell your...
Hello
could you please tell your certificate is generated by Let's Encrypt or you purchased it from one of the Certificate authority?
Forum:
General discussion
09-14-2018, 09:06 AM
Replies:
3
VMmanager bad_firewall
Views:
19,319
Posted By
ksenya
Hello Could you please show us the output...
Hello
Could you please show us the output of etc/libvirt/hooks/firewall.sh
Make sure that SELinux and FirewallD are disabled on the server. Our control panels work with pure iptables.
Forum:
How-To Guides
09-11-2018, 02:39 AM
Replies:
1
Can not install Litespeed cache on wordpress
Views:
69,954
Posted By
ksenya
Hello If the issue was not resolved, please...
Hello
If the issue was not resolved, please send us a ticket from the Client area (https://my.ispsystem.com/billmgr).
To resolve the issue, we need to see logs of the operation and check the...
Forum:
General technical discussion
09-11-2018, 02:34 AM
Replies:
1
cron for phplist
Views:
14,900
Posted By
ksenya
Hello Could you please write a ticket in...
Hello
Could you please write a ticket in our Client area (https://my.ispsystem.com/billmgr)?
To resolve the issue, we need to see logs of the operation and check the configuration. That's why...
Forum:
General technical discussion
09-06-2018, 10:29 AM
Replies:
3
wildcard ssl with Let's Encrypt module
Views:
17,561
Posted By
ksenya
They are specified in the notifications.
They are specified in the notifications.
Forum:
General technical discussion
09-06-2018, 10:27 AM
Replies:
2
Error generating letsencrypt certificate
Views:
15,423
Posted By
ksenya
Hello You need to add the TXT record into...
Hello
You need to add the TXT record into the master zone.
Forum:
General technical discussion
09-05-2018, 05:48 PM
Replies:
1
FastCGI (Nginx + PHP-FPM error 404
Views:
20,847
Posted By
ksenya
It seems that prestashop was installed when...
It seems that prestashop was installed when Apache was running and now its internal links work through .htacces which is compatible only with Apache.
Check it in the Apache mode. If everything...
Forum:
Installation / System Requirements
08-24-2018, 09:53 AM
Replies:
4
Disabling IPV6
Views:
26,602
Posted By
ksenya
The module with Firewall won't work correctly, as...
The module with Firewall won't work correctly, as it won't be able to upload.
Why do you want to disable ipv6 in the kernel?
You may simply not allocate ipv6 to your clients.
Forum:
Installation / System Requirements
08-24-2018, 05:24 AM
Replies:
4
Disabling IPV6
Views:
26,602
Posted By
ksenya
Hello This won't cause any issues. The only...
Hello
This won't cause any issues. The only thing is that the panel will warn you that the kernel doesn't support IPv6.
Ipv4 will work correctly.
Forum:
General technical discussion
08-21-2018, 06:13 AM
Replies:
1
Question SSL Roundcube / phpMyAdmin & www-root
Views:
17,241
Posted By
ksenya
Hello Please refer to this article...
Hello
Please refer to this article https://doc.ispsystem.com/index.php/How_to_configure_control_panel_address
After you configure the panel as described in this article, you won't have issues...
Forum:
DСImanager
07-26-2018, 03:52 PM
Replies:
1
IPMIProxy
Views:
71,317
Posted By
ksenya
Hello Please, refer to this guide...
Hello
Please, refer to this guide https://doc.ispsystem.com/index.php/DCImanager:_Troubleshooting#IPMI_issues
It describes the issues with IPMI and how they can be resolved.
Forum:
Troubleshooting
07-04-2018, 03:14 PM
Replies:
7
Problems with updating ispmanager 5 lite
Views:
26,967
Posted By
ksenya
The best way is to write when the issue occurs so...
The best way is to write when the issue occurs so that our specialist can see the cause. After update it can be a problem to find the reason. So, please inform us in the ticket...
Forum:
General questions
07-04-2018, 11:12 AM
Replies:
4
translate billmanager 6
Views:
40,083
Posted By
ksenya
Ok, I will inform you when we are ready with this...
Ok, I will inform you when we are ready with this feature.
Forum:
Troubleshooting
07-04-2018, 11:05 AM
Replies:
7
Problems with updating ispmanager 5 lite
Views:
26,967
Posted By
ksenya
Please navigate to "System" --> "System...
Please navigate to "System" --> "System configuration" --> select the "Grant ISPsystem support access" check box to allow our technical support staff to access your server.
I will create a...
Forum:
Troubleshooting
07-04-2018, 11:04 AM
Replies:
7
Problems with updating ispmanager 5 lite
Views:
26,967
Posted By
ksenya
Please navigate to "System" --> "System...
Please navigate to "System" --> "System configuration" --> select the "Grant ISPsystem support access" check box to allow our technical support staff to access your server.
I will create a...
Forum:
General technical discussion
06-21-2018, 01:35 PM
Replies:
1
Cloudflare
Views:
15,782
Posted By
ksenya
Hello Could you please send us a ticket...
Hello
Could you please send us a ticket from your client area (https://my.ispsystem.com/billmgr)?
Unfortunately, I cannot help you at Forum, as we need to see the logs and settings of...
Forum:
General questions
06-14-2018, 04:07 AM
Replies:
4
translate billmanager 6
Views:
40,083
Posted By
ksenya
Hello currently we don't have instructions...
Hello
currently we don't have instructions for translating BILLmanager 6 into other languages. I hope we will be able to provide you with the translation guide later.
Forum:
Troubleshooting
06-14-2018, 04:05 AM
Replies:
7
Problems with updating ispmanager 5 lite
Views:
26,967
Posted By
ksenya
Hello can you tell me the id or IP address...
Hello
can you tell me the id or IP address of your license? Is it a lifetime license or it has anoher licensing period?
Forum:
Troubleshooting
05-24-2018, 08:18 AM
Replies:
8
Mail not delivered
Views:
24,316
Posted By
ksenya
Yes, the problem is the Exim configuration.
Yes, the problem is the Exim configuration.
Forum:
General discussion
05-24-2018, 07:45 AM
Replies:
1
WHMCS - The 'OS template' field has invalid value.
Views:
18,439
Posted By
ksenya
Hello CentOS-6-amd64 is the name of the...
Hello
CentOS-6-amd64 is the name of the template, you should use the ID. You can see IDs in xml output, if you go to http://<your VMmanager>/vmmgr?func=osmgr&out=xml
For example, for...
Forum:
Troubleshooting
05-21-2018, 06:52 AM
Replies:
8
Mail not delivered
Views:
24,316
Posted By
ksenya
The cause of the issue does not relate to MX. The...
The cause of the issue does not relate to MX. The thing is that Exim doesn't know about local domain. The string that I gave you above should help.
please note - this topic does not relate to...
Forum:
General technical discussion
05-21-2018, 04:51 AM
Replies:
5
Moved User to Separate Disk - Now get "an error occurred while working with files"
Views:
17,307
Posted By
ksenya
Sorry, but I don't have any more suggestions. ...
Sorry, but I don't have any more suggestions.
Please, submit a ticket to our Support center and grant access to the server with ISPmanager. Our specialists will help
Showing results 1 to 25 of 443
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