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-   -   Free support for ISPsystem partners (http://forum.ispsystem.com//showthread.php?t=3013)

P.Karpovskii 05-23-2017 04:50 AM

Free support for ISPsystem partners
 
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Great news for ISPsystemís hosting partners. Starting May 17, 2017 technical support for hosting providers is available for free! This positive step is aiming to demonstrate that we appreciate your efforts in popularizing ISPsystemís software products.

Communication with our specialists gets easier! Now you donít need to count how many free support incidents you have on your account. Donít waste your time on searching for the right solution on the Internet. You just need to contact ISPsystem directly. The less time you spend on resolving issues, the more time you have for running your business.

Free technical support is provided for all control panels and integration modules, such as Virusdie, KernelCare, etc. We are available 24/7, response time remaining unchanged.



Who can get free Technical support

Free technical support is provided only for hosting companies who joined our Partnership program. This new feature is not available for other clients. If you a service provider and offer ISPsystemís software licenses with VPS, but youíre not our partner yet, please refer to ISPsystem Partnership program for more information.

Partnership program for hosting providers


How it was before

Before May 17, 2017 ISPsystemís partners could not get premium support. Free assistance was provided only for pre-sales and billing questions. Support incidents cost 10 to 30 euro, and free incidents were added for complete 100 euros of the Annual Turnover.


Regards, Team ISPsystem


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