ISPsystem.com Forums - can't send/recive email

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- Troubleshooting (http://forum.ispsystem.com//forumdisplay.php?f=11)

- - can't send/recive email (http://forum.ispsystem.com//showthread.php?t=2536)

icesoul

05-15-2016 12:56 AM

can't send/recive email

Hi, im using ISPmanager Lite 5.55.2 / CentOS 7.2

When i try to send a email with roundcube i recive msg

Code:

SMTP Error (-1): Connection to server failed

when i send a email to that mailbox i recive msg

Code:

Delivery to the following recipient failed permanently:



     webmaster@mydomain



Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain 



The error that the other server returned was:

550 relay not permitted

some suggestions ?

fly	05-15-2016 12:34 PM

Hi,

Do you use SMTP authorization?

550 relay not permitted error often occur then email sent without SMTP authorization.

icesoul

05-16-2016 11:59 PM

i recived that error (550 relay not permitted) when i have send a email from my gmail account to a mailbox hosted on that server/ispmgr

Dasha

05-17-2016 08:36 AM

Check that exim are running on your server not postfix.

icesoul

05-17-2016 08:40 PM

only Exim 4.84_2 is running

fly	05-18-2016 07:10 AM

Please show exim log of that email and all received message.

icesoul

05-19-2016 12:05 AM

/var/log/roundcubemail/errors.log

Code:

[18-May-2016 23:59:29 +0200]: <e06dj749> SMTP Error: Connection failed: Failed to connect socket: Connection timed out in /usr/share/roundcubemail/program/lib/Roundcube

/rcube.php on line 1712 (POST /roundcube/?_task=mail&_unlock=loading1463609608645&_lang=en_US&_framed=1?_task=mail&_action=send)

fly	05-19-2016 07:39 AM

What about exim error log?

icesoul

05-20-2016 12:02 AM

in exim log i could find anything about that email
I find here something
/var/log/maillog

Code:

May 18 23:57:19 ovh dovecot: imap-login: Login: user=<webmaster@mydomain.ca>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=16869, secured, session=<au3H8CQz+QB/AAAB>

May 18 23:57:19 ovh dovecot: imap(webmaster@mydomain.ca): Disconnected: Logged out in=82 out=652

May 18 23:57:19 ovh dovecot: imap-login: Login: user=<webmaster@mydomain.ca>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=16872, secured, session=<blcJ8SQz+gB/AAAB>

May 18 23:57:19 ovh dovecot: imap(webmaster@mydomain.ca): Disconnected: Logged out in=70 out=582

fly	05-22-2016 08:48 AM

The error "550 relay not permitted" occur then email tries to sent without smtp authentication. First of all needs to check that.

Try to send email from cli or another email client, is there the same error?

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