Problems with updating ispmanager 5 lite
Hi,
i'm running ispmanager 5.148.1 licensed but the last current stable version is 5.153.1. With automatic updates, from ssh (yum update) and with the command: "pkgupgrade.sh coremanager " the panel does not update. Up to now I have not had any problems with the updates. How can I resolve it? Thanks. |
Hello
can you tell me the id or IP address of your license? Is it a lifetime license or it has anoher licensing period? |
This is happening again, I have the 5.153.1 version installed and the 5.156.1 update is live.
The license is lifetime and the id is 4438141. Thanks for your help. |
Please navigate to "System" --> "System configuration" --> select the "Grant ISPsystem support access" check box to allow our technical support staff to access your server.
I will create a ticket and our specialists will update the panel. |
Please navigate to "System" --> "System configuration" --> select the "Grant ISPsystem support access" check box to allow our technical support staff to access your server.
I will create a ticket and our specialists will update the panel. |
Thanks but after several attempts I tried now and the panel has updated.
The strange thing is that I check the updates every day and today (4/7) the panel has been updated from 5.153.1 to 5.156.1 which was released on 19/6. The previous days has never reported me updates.. Do I provide access to do a check for the future? |
The best way is to write when the issue occurs so that our specialist can see the cause. After update it can be a problem to find the reason. So, please inform us in the ticket if the update process fails again in the future.
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Ok, I will definitely do it.
Thank you very much for helping. |
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