Vdsmgr ftp backup
 

Hy everyone!

- Openvz server
- Error from Virtual machine Main > Backups (https://<ip>/manager/vdsmgr?startpage=vdsbackup) It just not showing available backups :s

Jun 21 16:28:52 [192856:18] ../../src/vdsmgr/vdsbackups.cpp:116 TRACE GetFullBackupList('serverIP',...)
Jun 21 16:28:52 [192856:18] ../../src/vdsmgr/vdsbackups.cpp:164 TRACE GetFullBackupList: Creating 'Ftp' object
Jun 21 16:28:52 [192856:18] ../../src/vdsmgr/vdsbackups.cpp:167 TRACE GetFullBackupList: Get list from remote
Jun 21 16:28:55 [192856:18] ERROR Exception 1: Failed to fetch: Couldn't connect to server
Jun 21 16:28:55 [192856:18] ../../src/mgr/core/main.cpp:628 DEBUG code = 1 obj= msg='Failed to fetch: Couldn't connect to server'


and...

I oder trial licence and test VDSmanager remote backup, but

I am getting error in /usr/local/ispmgr/var/vdsmgr.log

ERROR Exception 1: Failed to fetch: Couldn't connect to server

But most interesting think is that machines is backuped!

Where to look where is problem ?

Hello,
can you write ticket to support team?