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RocketMan 01-13-2017 02:40 PM

Payment statuses
Can you explain what the payment statuses mean: "Fraud" and "Reserved payment "?
When are they set? Does the billing system set them automatically or I need to do it themselves?

ksenya 01-17-2017 03:58 PM

"Reserved payment" can be set only manualy by a staff member. This status means, that you haven't received funds from your client yet, but in the billing system you want to show that you already have them (in order to activate his service, for example).

"Fraud" is set automatically by a payment gateway module, in case the billing system recived the payment cancellation notification fromt the payment gateway.

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