ISPmanager won't connect to DNSmanager
In our testbed right now, we have servers for each of the following:
BILLmanager ISPmanager Pro VDSmanager IPmanager DNSmanager (1) DNSmanager (2) On the DNSmanager side, a user is configured with "top" namespace access. When we try to configure the ISPmanager Pro server to connect to either of the DNSmanager servers (using the admin user we have on them), we keep getting the following on the form entry screen in red: "Error: unable_connect " Please offer advice as we see no reason for the ISPmanager Pro server to fail to connect. |
admin can't be used for this. You need create user in the DNSmanager with own namespace and ip (it will create "view" in named.conf) and this user will be owner of domains.
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For what exactly is the IP Address field? The IP Address of what? There are no docs on this topic at all. The DNSmanager docs are mostly comprised of VDSmanager docs. |
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Domain names (DNS) - External nameservers button
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"Error: Unable to connect remote service with giving parameters" We have tried using both the admin user and a customer user for the username/password fields on the form. |
Show here the part of ISPmanager and DNSmanager logs. We need to determine what's happening when you execute this action. Is port 443 opened on the server with DNSmanager?
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The DNSmanager log shows nothing during the attempt. The ISPmanager log shows the following (we've masked our IPs): --- Sep 11 00:08:21 INFO Request [Y.Y.Y.Y][root] 'addr=X.X.X.X&stype=dnsmgr&user=admin&passwd=*&fun c=domain.slave.edit&elid=&sok=ok' Sep 11 00:08:21 ERROR Exception 9: Unable to connect remote service with giving parameters --- We confirmed the ISPmanager server can talk to the DNSmanager server over port 443: --- telnet X.X.X.X 443 Trying X.X.X.X... Connected to X.X.X.X. Escape character is '^]'. HEAD / HTTP/1.1 <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> ... etc. --- |
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https://dnsmanager/manager/dnsmgr must be work in web-browser, but you work without SSL over HTTP (not HTTPS) and for this reason does not work |
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--- telnet X.X.X.X 443 Trying X.X.X.X... Connected to X.X.X.X. Escape character is '^]'. HEAD / HTTP/1.1 <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head> <title>400 Bad Request</title> </head><body> <h1>Bad Request</h1> <p>Your browser sent a request that this server could not understand.<br /> Reason: You're speaking plain HTTP to an SSL-enabled server port.<br /> Instead use the HTTPS scheme to access this URL, please.<br /> <blockquote>Hint: <a href="https://ourmaskedhost.com/"><b>https://ourmaskedhost.com/</b></a></blockquote></p> <hr> <address>Apache/2.2.3 (Red Hat) Server at ourmaskedhost.com Port 443</address> </body></html> Connection closed by foreign host. --- As you should clearly see, SSL on port 443 is active. If it wasn't, we would have received an error as follows: "Could not open a connection to host on port 443 : Connect failed". Please learn about this topic before making incorrect statements. And as we also clearly stated, we are *only* using SSL via the web browser, i.e., https://ourmaskedhost.com/manager/dnsmgr. The problem has nothing to do with SSL. |
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