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-   -   Problem with auto responder email (http://forum.ispsystem.com//showthread.php?t=2475)

innopart 07-07-2015 11:44 AM

Problem with auto responder email
 
Hello,

I use ISPmanager-Pro 4.4.10.23

I have a problem when I want to use auto reply for a mail address. In ISP Manager, everything goes well when I activate the answering machine.

By cons, when I send an email to the address using the answering machine, I get back an error message:


----- The following addresses had permanent fatal errors -----
"|/usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon"
(reason: Service unavailable)
(expanded from: <chambon@kookanet.com>)

----- Transcript of session follows -----
smrsh: "vacation" not available for sendmail programs (stat failed)
554 5.0.0 Service unavailable


Thank you for your help.

fly 07-08-2015 07:46 PM

Hello,

Please try to execute command /usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon

in cli and show a result

innopart 07-20-2015 04:54 PM

I typed the command as requested and I get no results. The screen remains blank, no feedback.

usaafko 07-23-2015 06:46 PM

It's strange. And if you run
Code:

echo 123 | /usr/local/ispmgr/sbin/vacation -f /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.db -m /var/www/admin-kooka/data/email/kookanet.com/chambon/.vacation.msg -a relation.clients chambon
?

innopart 07-27-2015 11:28 AM

idem, there is no result.

fly 08-04-2015 12:35 PM

Please write us a ticket to technical support via my.ispsystem.com. Support team will help you.


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