Softaculous and prefix
Hello,
Softaculous script installation doesn't work if ISPManger policy is setting to have Database prefix. example userprefix_databasename userprefix_dbusername Prefix is very important to prevent conflict between user and to avoid user can set username like admin root and other... Another problem that I meet with softaculous installation script is that with big installation like Magento, Prestashop etc, frequently appears the message connection lost. Regards |
Hello,
It is a Softaculous problem. But they had to fix the problem. Be sure that you have the latest version Softaculous on your server. |
Quote:
As partner,,, are you cooperating with them to solve the problem? or just say it is not your problem? How can I know if I have the latest version? How to update it? How can I know if the problem has been fixed? |
nobody of the team can reply to my above questions?
|
The problem is solved as I know. You should update you Softaculous. Sorry but I can't say how you should do it. Maybe you try to find the information in Softaculous documentation.
https://www.softaculous.com/docs/How..._installations |
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