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a4padm 12-11-2013 12:08 PM

CORE manager & ISPmanager5 installation
Hello, I'm not sure if this behavior is intended but next situation occurs.
If you try to install ISPManager5 (not sure about other products) and you either cancel installation (I think I accidentally pressed "Cancel" instead of "Back") or it's interrupted in some way, and when you try to install it again, you will get
That's all great of course, but you can regenerate key once a month. I can't regenerate key so I'm kinda left in a limbo. What is my course of action?
I assume you save you save IP|Key pair upon installation so why can't you check if it's same IP (and in this situation it is) upon re-installation on same server? It would certainly help to avoid frustrating situations like this.

Olya 12-11-2013 10:51 PM

Please write ticket to sales team in BILLmanager, our specialist will help you with regenerating key.

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