Issues after updating to 4.4.10.4
 

Hi. After updating we have a few crytical issues with ISPmanager Pro.
1. Users cannot create email boxes (we use Communigate Pro). The error message is "Internal Server Error". Apache error log contains the following: "Premature end of script headers".
2. ISPmanager error log is empty. The error reports stopped adding after updating the system.

How can we resolve these issues?

Hello,
can you write ticket to support team?

Do you mean a "20 EUR paid technical question"?

If this issue is bug in our product you no need pay for it.

I created a ticket in "Documents" category. I had insufficient funds to create a "20 EUR technical question".

I got the following answer:

Unfortunately, there are no licenses with technical support ordered from your account. To get technical assistance, you may:

1. Take advantage of our online Documentation at http://en.ispdoc.com/
2. Ask your question at our discussion forum http://forum.ispsystem.com/en/


So, we have to pay for support for you to fix the bug?

I've asked about this issue senior supporter, please give me a ticket number (where you wrote about problem), we will write back to you in it

The ticket number is 4637125

Our support team is already working on it and will answer you soon in this ticket