06-17-2008, 03:26 AM | #1 |
Junior Member
Join Date: Jun 2008
Posts: 18
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Why I Didn't Choose These Products
Hi,
I spent much of today evaluating these products for (hopeful) use in our new web hosting venture. Although I was very impressed technically and aesthetically, I chose not to use these products for several reasons. I'd like to share those reasons as constructive criticism in hopes that they will help the developer in the future.
I hope this feedback is helpful to the developers. Best regards, MB |
06-17-2008, 06:43 AM | #2 |
Senior Member
Join Date: Jun 2007
Posts: 105
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thanx alot. we do love to hear your advice, support and views. and we will take note of your suggestions, for sure.
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07-29-2008, 09:28 AM | #3 |
Junior Member
Join Date: Jun 2008
Posts: 18
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Actually, upon further review and evaluation of other products, I have reversed my position. I was lured in by the low prices and features of some other products (HyperVM/LXAdmin, etc.), but then I found their many issues and inconsistent support. So I tried various ISPsystem products again in more detail, and I found that most of my original issues aren't issues at all.
For example: Sure, other products may have a bigger market share. But if the products are full of bugs and have inadequate support, what good is a big market share? ISPsystem products may be a well-kept secret, but they work and the support is great. During my trials I always got responses very quickly, from various people on the support team (instead of a one-man show like other products). As for third-party add-ons, I see growth in this area so there is potential. Regarding billing software compatibility, I had pretty much selected WHMCS until I heard about some of the major issues it's been having (as discussed on WHT...not invoicing some clients and applying credits to others). So I have settled on AWBS, which is compatible with ISPsystem products. Regarding the lack of a VDSmanager Linux demo license, I was wrong. There is a trial license, it just wasn't listed with the others...you need to request it from support. I've tested the product very successfully now. As for pricing, I would like to see ISPsystem price their products a bit lower to be competitive. However, I have realized that the one-time licenses can be just as low as other products per VDS, etc. So my continued research has changed my mind, and I am looking forward to launching a hosting business with ISPsystem products. I am looking forward to giving my clients a clean interface that's easy to use. I felt it only fair to post again since my opinions have changed. |
10-28-2008, 12:22 AM | #4 | |
Junior Member
Join Date: Oct 2008
Posts: 3
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Quote:
now I'm trying to evaluate/decide between - DirectAdmin, - LxAdmin and - ISPmanager. I'm just looking for a good control panel software for our dedicated servers. We are not an ISP. DirectAdmin looks great and easy, LxAdmin impresses me by the many options it has. It has an impressive list of features. ISPmanager looks great, clean and professional but lacks some features LxAdmin obviously has. On the other side nowbody really knows ISPmanager. How long it will be supported? What could you recommend? Thanks Karl |
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11-09-2008, 10:34 PM | #5 | |
Junior Member
Join Date: Nov 2008
Posts: 6
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Quote:
I also want to ask ISPmanger crew what is your roadmap for developing ISPmanager? It's such a pitty it's not opensourced. I'm sure lot of people could contribute to it significantly. Regards, Filip. |
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11-10-2008, 12:45 AM | #6 | |
Junior Member
Join Date: Oct 2008
Posts: 3
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Hi Filip,
you are absolutely right. Quote:
Right now I'm evaluating Virtualmin. I wasn't happy with LxAdmin and DirectAdmin either. I see that Virtualmin is a real great and complex control panel. I'm afraid of the very small customer base and community of ISPmanager. What should I do if some day this company just disappears? So I decided to stick on Virtualmin. But from the point of GUI and usability ISPmanager is far the best. Sorry, Karl |
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