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Forum: Troubleshooting 09-05-2017, 09:24 AM
Replies: 1
Views: 467
Posted By fly
Hello, Please don't pay attention to this...

Hello,

Please don't pay attention to this issue. In the end of installation control panel generates special domain name lake lee30e0a.justinstalledpanel.com for providing free SSL certificate.
...
Forum: IPmanager 04-12-2017, 05:57 AM
Replies: 5
Views: 1,579
Posted By fly
BILLmanager has to be integrated with IPmanager...

BILLmanager has to be integrated with IPmanager to use IP-addresses for an orders. When client order something that require an IP-address, BILLmanager will get IP from IPmanager.
Status and owner...
Forum: Troubleshooting 04-12-2017, 05:46 AM
Replies: 1
Views: 507
Posted By fly
Hello, If a lot of virtual machines were...

Hello,

If a lot of virtual machines were created outside BILLmanager, just don't care about a notification.

BILLmanager synchronize list of vms located in the local BILLmanager database and...
Forum: General questions 04-12-2017, 05:27 AM
Replies: 1
Views: 621
Posted By fly
Hello, Go to Product types -> Shared hosting...

Hello,

Go to Product types -> Shared hosting -> Properties -> Domain name -> Edit , select checkbox "Required parameter".
Forum: General discussion 04-12-2017, 05:24 AM
Replies: 1
Views: 640
Posted By fly
Hello, There are steps to renew virtual...

Hello,

There are steps to renew virtual machine

1. Shut down vm.

2. Rename virtual machine's xml file:
mv /etc/libvirt/qemu/old.1118.vm.xml /etc/libvirt/qemu/new.1118.vm.xml

Change vm's...
Forum: General technical discussion 04-12-2017, 05:05 AM
Replies: 1
Views: 460
Posted By fly
Hello, To add new field to the ISPmanager...

Hello,

To add new field to the ISPmanager you need to create a xml file with field description. File has to be located in /usr/local/mgr5/etc/xml/ directory and has to have name ispmgr_mod_<custom...
Forum: General technical discussion 02-28-2017, 08:34 AM
Replies: 4
Views: 1,739
Posted By fly
Could you please write to us via support area...

Could you please write to us via support area (my.ispsystem.com). We need to connect to a server via ssh to figure it out.
Forum: General questions 02-17-2017, 06:40 AM
Replies: 3
Views: 608
Posted By fly
It is not possible to use another App. We are...

It is not possible to use another App. We are going to fix our App in nearest future.
Forum: Troubleshooting 02-06-2017, 04:10 AM
Replies: 1
Views: 900
Posted By fly
Hi, Unreachable whois service could be a...

Hi,

Unreachable whois service could be a reason of the issue.

Please open "Top-level domains" menu from the left menu, select domain zone and click "Edit" button to see what whois service is...
Forum: Troubleshooting 01-31-2017, 05:20 AM
Replies: 1
Views: 628
Posted By fly
Hello, PhpMyAdmin works with any site...

Hello,

PhpMyAdmin works with any site poining to the server because there is an alias for that in Apache's configuration file. It is possible to remove alias and PhpMyAdmin will not be open via...
Forum: Troubleshooting 12-27-2016, 05:42 AM
Replies: 5
Views: 1,289
Posted By fly
Dec 26 10:22:11 [17132:2598] libmgr ERROR...

Dec 26 10:22:11 [17132:2598] libmgr ERROR Error: Type: 'missed' Object: 'processingmodule' Value: 'pmipmgr'

It seems that IPmanager that require for hosting services is missing. Check...
Forum: Troubleshooting 12-26-2016, 07:51 AM
Replies: 5
Views: 1,289
Posted By fly
Hello It means that some error concerning...

Hello

It means that some error concerning mysql occur. The exact error you will see in the billmgr.log.

Please show information from the log or write to our support team for fast help.
Forum: General questions 12-20-2016, 04:54 AM
Replies: 5
Views: 1,389
Posted By fly
Hello, First of all please show...

Hello,

First of all please show /usr/local/mgr5/var/ihttpd.log when you restart ihttpd. In the log file will be information about working ihttpd with certificate.
Forum: Installation / System Requirements 12-16-2016, 12:15 PM
Replies: 2
Views: 935
Posted By fly
Hello Robert, Select your domain in WWW...

Hello Robert,

Select your domain in WWW domains and click button Directory. You will go to file management module and can upload there files.

Or it is also possible to upload it via FTP. FTP...
Forum: Troubleshooting 12-16-2016, 09:47 AM
Replies: 3
Views: 1,130
Posted By fly
Hi This is well-known issue - CMS determines...

Hi

This is well-known issue - CMS determines protocol in a wrong way and makes a wrong redirect. Usually, in this situation it will help you to add directives

proxy_set_header...
Forum: General questions 12-14-2016, 07:42 AM
Replies: 9
Views: 1,319
Posted By fly
When you visit a website using Cloudflare, you...

When you visit a website using Cloudflare, you may receive an error 521. This error occurs because the origin web server refused the connection from CloudFlare.

You need to start ihttpd on 443...
Forum: General questions 12-13-2016, 05:58 AM
Replies: 9
Views: 1,319
Posted By fly
Actually, if you have only BILLmanager is...

Actually, if you have only BILLmanager is installed on the server, you don't need install Nginx. Our web server called ihttpd is listening on 443 port. And it is enough to point your domain to ip of...
Forum: General questions 12-13-2016, 05:53 AM
Replies: 9
Views: 1,319
Posted By fly
Hello, Did you change ip address from...

Hello,

Did you change ip address from 172.31.223.13 to ip of your server? Also ihttpd can be started on 443 port and doesn't let nginx start.

And what exactly error did you get?
Forum: Troubleshooting 11-24-2016, 12:46 PM
Replies: 6
Views: 1,289
Posted By fly
It seems some files are wrong. It could be...

It seems some files are wrong. It could be exim.passwd or dovecot.passwd
But it is very difficult to understand exactly wrong without server assess seeing a logs, files etc.

The issue could be...
Forum: General technical discussion 11-22-2016, 08:45 AM
Replies: 6
Views: 1,183
Posted By fly
It seems your server is OpenVZ container. Mysql...

It seems your server is OpenVZ container. Mysql selector doesn't work on OpenVZ containers because docker can't be launched there.
Forum: Troubleshooting 11-22-2016, 08:34 AM
Replies: 3
Views: 896
Posted By fly
It depends on operation system. I was glad...

It depends on operation system.

I was glad to help you :-)
Forum: Troubleshooting 11-21-2016, 10:16 AM
Replies: 6
Views: 1,289
Posted By fly
If user can't see Mailboxes and Email domains it...

If user can't see Mailboxes and Email domains it could be something wrong configured.

Try to execute /usr/local/ispmgr/sbin/mgrctl -m ispmgr email su=<username> to see is there some error or not ?
Forum: Troubleshooting 11-21-2016, 10:06 AM
Replies: 3
Views: 896
Posted By fly
Hello, ISPmanager Business uses powerdns as...

Hello,

ISPmanager Business uses powerdns as server name. To allow a transfer edit /etc/pdns/pdns.conf and add slave server ip to allow-axfr-ips directive.
Forum: General technical discussion 11-21-2016, 09:55 AM
Replies: 3
Views: 795
Posted By fly
Hello, Self signed SSL certificate by...

Hello,

Self signed SSL certificate by default is

/usr/local/mgr5/etc/manager.crt
/usr/local/mgr5/etc/manager.key
Forum: Feedback & Feature Requests 11-17-2016, 05:49 AM
Replies: 1
Views: 2,121
Posted By fly
Hello, There is available storages for...

Hello,

There is available storages for ISPmanager's backup:
-Dropbox
-Amazon S3
-Yandex.Disk

Also it is possible to use remote ftp, sftp server as storage.
Showing results 1 to 25 of 233

 
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