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Search: Posts Made By: ksenya
Forum: Troubleshooting Yesterday, 02:13 PM
Replies: 1
Views: 46
Posted By ksenya
Hello To solve the issue, you need to...

Hello

To solve the issue, you need to delete the file with php connection in /etc/httpd/conf.modules.d/
Forum: Troubleshooting 11-16-2017, 07:02 AM
Replies: 5
Views: 222
Posted By ksenya
Hello This error is caused by the change on...

Hello

This error is caused by the change on Let's Encrypt side. Yesterday we launched bugfix for this issue.

You need to update your panel to 5.131.1 beta or 5.126.1 stable.
Forum: Troubleshooting 11-15-2017, 04:16 AM
Replies: 1
Views: 109
Posted By ksenya
Hello It seems that something is wrong with...

Hello

It seems that something is wrong with Whois.

Please, check Whois host in the configuration form of your tariff plan.
Forum: Troubleshooting 11-07-2017, 01:52 PM
Replies: 5
Views: 222
Posted By ksenya
Hello It seems that there were changes in...

Hello

It seems that there were changes in Let's Encrypt system. We have never faced this issue.

Could you please write a ticket at https://my.ispsystem.com/billmgr and provide access to your...
Forum: Installation / System Requirements 10-06-2017, 05:22 AM
Replies: 3
Views: 1,498
Posted By ksenya
Hello ISPmanager Lite beta version 5.123.0...

Hello
ISPmanager Lite beta version 5.123.0 with Debian 9 support was released on September 19.
Forum: Troubleshooting 10-04-2017, 04:49 AM
Replies: 3
Views: 365
Posted By ksenya
Hello Alexander I am really sorry for not...

Hello Alexander

I am really sorry for not answering you for so long!
It's great that you managed to resolve the issue yourself.

In urgent cases, please contact us at sales@ispsystem.com

My...
Forum: General technical discussion 10-04-2017, 04:47 AM
Replies: 1
Views: 637
Posted By ksenya
Hello, you need to change your current IP...

Hello,

you need to change your current IP into the new one in the license edit form. If you bought the license from ISPsystem, please log in to your Client area ...
Forum: Feedback 10-04-2017, 04:43 AM
Replies: 1
Views: 678
Posted By ksenya
Hello Yosu Yes, sometimes our documentation...

Hello Yosu

Yes, sometimes our documentation lacks detailed information. However, we are trying to improve it and add more useful information that will help users set up our products.
...
Forum: General questions 09-04-2017, 04:36 PM
Replies: 1
Views: 642
Posted By ksenya
Hello Yosu This documentation is for...

Hello Yosu

This documentation is for Products of the 4th generation that we no longer developer or support.

Please, use this Documentation to configure our panels:

* Software v5...
Forum: DСImanager 08-04-2017, 11:53 AM
Replies: 3
Views: 2,083
Posted By ksenya
yes, I saw your new topic, and we will discuss it...

yes, I saw your new topic, and we will discuss it with our Products management team.

If you have more suggestions or thought, please send them to sales@ispsystem.com
Forum: DСImanager 08-04-2017, 11:51 AM
Replies: 2
Views: 282
Posted By ksenya
ok, let us discuss your proposal. I will let you...

ok, let us discuss your proposal. I will let you know if we are ready to do this!
Forum: DСImanager 08-04-2017, 11:50 AM
Replies: 4
Views: 3,485
Posted By ksenya
Hello I will show your post to our Product...

Hello

I will show your post to our Product management team, and let you know their decision
Forum: DСImanager 08-04-2017, 11:49 AM
Replies: 2
Views: 246
Posted By ksenya
Hello thank you for this information. I...

Hello

thank you for this information. I will show your post to our Product management team, and let you know their decision
Forum: General questions 08-04-2017, 11:47 AM
Replies: 1
Views: 557
Posted By ksenya
Hello After you modify xsl, you need to...

Hello

After you modify xsl, you need to execute killall core
Forum: Troubleshooting 08-02-2017, 08:46 AM
Replies: 1
Views: 659
Posted By ksenya
Hello To be able to resolve the issue, we...

Hello

To be able to resolve the issue, we need to see logs and settings on your server.

So, please select the "Grant ISPsystem support access" check box and send us a ticket to...
Forum: Installation / System Requirements 08-02-2017, 08:45 AM
Replies: 3
Views: 1,498
Posted By ksenya
Hello, currently this OS is not supported....

Hello,

currently this OS is not supported. We are now testing it and going to introduce support of Debian 9 this autumn
Forum: General technical discussion 06-30-2017, 04:03 AM
Replies: 1
Views: 877
Posted By ksenya
You need to complete the following steps: ...

You need to complete the following steps:

When you change the IP, on the server, you need to change it in
/usr/local/mgr5/etc/ihttpd.conf

Next, you need to navigate to WWW-domains, and...
Forum: General technical discussion 06-30-2017, 04:01 AM
Replies: 1
Views: 243
Posted By ksenya
Unfortunately, you can’t copy old server...

Unfortunately, you can’t copy old server ISPmanager php configuration to a new server, you’ll need to select the same version of PHP that was on old server manually.
Forum: General technical discussion 06-30-2017, 03:57 AM
Replies: 1
Views: 261
Posted By ksenya
You can change it via .htaccess...

You can change it via .htaccess https://doc.ispsystem.com/index.php/Change_of_PHP_settings_in_different_modes#Apache_module
Forum: General discussion 06-30-2017, 03:50 AM
Replies: 1
Views: 1,245
Posted By ksenya
Hello VMmanager database keeps informtion...

Hello

VMmanager database keeps informtion about vm status. If it is disabled, but the database indicates that is should be activated, VMmanager will try to start it. That's why it's better to...
Forum: Troubleshooting 06-30-2017, 03:43 AM
Replies: 1
Views: 257
Posted By ksenya
Hello What is the client id? Is it 1?

Hello

What is the client id? Is it 1?
Forum: How-To Guides 06-30-2017, 03:40 AM
Replies: 1
Views: 1,267
Posted By ksenya
Repository should change automatically. If this...

Repository should change automatically. If this doesn't happen, perhaps another control panel is installed on that server, and the the updates package has expired for the panel.

You can easily...
Forum: General technical discussion 06-30-2017, 03:34 AM
Replies: 1
Views: 249
Posted By ksenya
In order to use API, you don't need to know all...

In order to use API, you don't need to know all the functions and parameters. You only need to follow the steps below:

1) Open the log file of the control panel with the tail command:
tail -f...
Forum: Scripting / API 06-27-2017, 04:16 AM
Replies: 1
Views: 1,338
Posted By ksenya
The easiest way to generate an API request is to...

The easiest way to generate an API request is to perform a desired action in the panel interface and view the function and its parameters in the log file.

Complete the following steps:

1....
Forum: Troubleshooting 06-27-2017, 04:14 AM
Replies: 2
Views: 300
Posted By ksenya
By default, the logs are enabled after creating...

By default, the logs are enabled after creating of a WWW-domain.

Unfortunately, to set up statistics and custom rotation periods for logs, you will need to write a plug-in. This functionality is...
Showing results 1 to 25 of 385

 
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