Issues after updating to 4.4.10.4
Hi. After updating we have a few crytical issues with ISPmanager Pro.
1. Users cannot create email boxes (we use Communigate Pro). The error message is "Internal Server Error". Apache error log contains the following: "Premature end of script headers". 2. ISPmanager error log is empty. The error reports stopped adding after updating the system. How can we resolve these issues? |
Hello,
can you write ticket to support team? |
Quote:
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If this issue is bug in our product you no need pay for it.
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I created a ticket in "Documents" category. I had insufficient funds to create a "20 EUR technical question".
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I got the following answer:
Unfortunately, there are no licenses with technical support ordered from your account. To get technical assistance, you may: 1. Take advantage of our online Documentation at http://en.ispdoc.com/ 2. Ask your question at our discussion forum http://forum.ispsystem.com/en/ So, we have to pay for support for you to fix the bug? |
I've asked about this issue senior supporter, please give me a ticket number (where you wrote about problem), we will write back to you in it
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The ticket number is 4637125
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Our support team is already working on it and will answer you soon in this ticket
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