Password Recovery does not send email

[ming]

like the subject says: no email is sent when I do a password recovery operation at login.

I received emails from ISPsystem.com when I registered for the forums so
I know that email on the server (somewhere) is working.

[Lorelei]

Seems that user email in ispmgr is invalid. You should check it in user info.
You can change password on server for system user.

[ming]

The user email address IS ABSOLUTELY CORRECT.

Send me (ming) an email with your phone number and I will show you that it is correct.

[Lorelei]

You should write ticket to support with access to your ISPmanager and we can see your settings
I test this feature on my ISPmanager and it work perfect.