vds installation fail

[maurice]

VDSmanager-Linux Expiry date: 2010-07-12

after running install.sh and selecting packages i get

┌───────────────────────── Error! ─────────────────────────┐
│ We can't perform any request to your VDSmanager-Linux. │
│ Possible you have no license for this server │
│ or your license have expired. Please check your │
│ /usr/local/ispmgr/var/vdsmgr.log to find out the reason

i rm -rf'ed /usr/local/ispmgr several times and tried again


some infos:
zeus:~# uname -r
2.6.26-2-xen-amd64
zeus:~# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg1-root 8.3G 1.5G 6.5G 18% /
tmpfs 940M 0 940M 0% /lib/init/rw
udev 10M 836K 9.2M 9% /dev
tmpfs 940M 0 940M 0% /dev/shm
/dev/sda1 89M 21M 63M 25% /boot
/dev/mapper/vg2-vs 55G 180M 52G 1% /vs
/dev/mapper/vg2-xen 9.2G 150M 8.6G 2% /xen
zeus:~# free -m
total used free shared buffers cached
Mem: 1879 1051 828 0 29 654
-/+ buffers/cache: 367 1511
Swap:

/usr/local/ispmgr/var/vdsmgr.log
Jul 5 18:06:01 [ 3357] INFO Request [pkgctl][admin] 'out=xml&func=pathlist&elid=CronTabsDir'
Jul 5 18:06:01 [ 3357] EXTINFO Load config 'var/userconf/vdsmgr.admin'
Jul 5 18:06:01 [ 3357] INFO Request [pkgctl][admin] 'out=text&func=exit'
Jul 5 18:06:01 [ 3357] NOTE Last I have to do ...
Jul 5 18:06:03 [ 0] INFO Lookup log level for '/usr/local/ispmgr/var/vdsmgr.log' in 'etc/vdsmgr.debug'
Jul 5 18:06:03 [ 3386] NOTE VDSmanager-Linux Started.
Jul 5 18:06:03 [ 3386] NOTE hostname 'zeus'
Jul 5 18:06:03 [ 3386] EXTINFO Load config 'etc/vdsmgr.conf'
Jul 5 18:06:03 [ 3386] ERROR Can't open module '/usr/local/ispmgr/lib/xen.so' (/usr/local/ispmgr/lib/xen.so: cannot open shared object file: No such file or directory)
Jul 5 18:06:03 [ 3386] ERROR Unable load virtualization xen
Jul 5 18:06:03 [ 3386] NOTE Waiting requests
Jul 5 18:06:06 [ 3386] FATAL no AuthObject created

and if i try the vds control panel (https://ip/manager/vdsmgr) i get:

Fatal error
no AuthObject created

isp manager pro, ip manager and dns manager are working
any ideea why i can't get vds manager up & running?

10x

[slava]

Please write a ticket to our technical support through billing (where you ordered the license), because not having access to your server is difficult to give proper advice on setting.

The problem with licenses is likely due to the fact that you have the server has no IP-address to which the license is ordered.
If I'm wrong, then try to download a license manually
wget -O /usr/local/ispmgr/etc/vdsmgr.lic "http://lic.ispsystem.com/vdsmgr.lic?ip=you_lic_ip"

To solve the problem with VDSmanager need to create a symbolic link to ln -s /usr/local/ispmgr/lib/xen1.so /usr/local/ispmgr/lib/xen.so and add password hash to /usr/local/ispmgr/etc/vdsmgr.conf such as User admin teH0wLIpW0gyQ - this will create the user admin with password test.

But this is only supposition, it is necessary to look to our developers.

[maurice]

Please write a ticket to our technical support through billing (where you ordered the license), because not having access to your server is difficult to give proper advice on setting.

The problem with licenses is likely due to the fact that you have the server has no IP-address to which the license is ordered.
If I'm wrong, then try to download a license manually
wget -O /usr/local/ispmgr/etc/vdsmgr.lic "http://lic.ispsystem.com/vdsmgr.lic?ip=you_lic_ip"

To solve the problem with VDSmanager need to create a symbolic link to ln -s /usr/local/ispmgr/lib/xen1.so /usr/local/ispmgr/lib/xen.so and add password hash to /usr/local/ispmgr/etc/vdsmgr.conf such as User admin teH0wLIpW0gyQ - this will create the user admin with password test.

But this is only supposition, it is necessary to look to our developers.


the license and ip are both "valid"

the symlink solved the problem, installation worked after that.

10x for the advice