ISP Manager and Softaculous - latest update causing problems with MySQL

[hoiung]

I emailed softaculous

"I’m having another issue now, I’m trying to install phpbb on my server, but it keeps throwing this error:

The MySQL Connection could not be established.

I’ve read some of your forum posts and it says open the firewall to 127.0.0.1. I’ve done this to accept localhost from my servers, but its still having the same error!"

They responded with

"Hi,

We are in touch with the ISPManager team.
They are checking this issue.
Their las update has caused this issue.
I will keep you posted.

Regards,
Softaculous Support"

Does anyone know whats the progress for a fix? it has rendered my whole softaculous unusable.

Thanks,

Hoi

[slava]

Do you have the last version of ISPmanager installed on you server? What do you see in the /usr/local/ispmgr/var/ispmgr.log when you are trying to install phpbb?

[hoiung]

yes, i have the latest version installed 4.3.

Here is the ispmgr.log


Jun 10 19:03:47 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.nobody'
Jun 10 19:03:49 [ 1427] INFO Request [80.3.103.35][nobody] 'username=root&password=*&theme=sirius&lang=en&func=auth'
Jun 10 19:03:49 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.root'
Jun 10 19:03:49 [ 1427] INFO Request [80.3.103.35][root] ''
Jun 10 19:03:50 [ 1427] INFO Request [80.3.103.35][root] 'func=user'
Jun 10 19:03:57 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:03 [ 1427] INFO Request [80.3.103.35][root] 'func=wwwdomain&clickstat=yes'
Jun 10 19:04:06 [ 1427] INFO Request [80.3.103.35][root] 'func=wwwdomain.su&elid=forum.easterndirect.biz'
Jun 10 19:04:06 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.easterndirect'
Jun 10 19:04:06 [ 1427] INFO Request [80.3.103.35][easterndirect] ''
Jun 10 19:04:07 [ 1427] INFO Request [80.3.103.35][easterndirect] 'func=ftp'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:11 [ 1427] FATAL Error recive env len Success
Jun 10 19:04:11 [ 1427] FATAL Error recive env len Success
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:04:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:04:17 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:17 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:04:27 [ 1427] WARNING get env timeout
Jun 10 19:04:27 [ 1427] FATAL get env timeout
Jun 10 19:04:37 [ 1427] WARNING get env timeout
Jun 10 19:04:37 [ 1427] FATAL get env timeout
Jun 10 19:04:37 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:04:37 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:05:51 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:05:51 [ 1427] EXTINFO Load config 'var/userconf/ispmgr.root'
Jun 10 19:05:51 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:01 [ 1427] WARNING get env timeout
Jun 10 19:06:01 [ 1427] FATAL get env timeout
Jun 10 19:06:11 [ 1427] WARNING get env timeout
Jun 10 19:06:11 [ 1427] FATAL get env timeout
Jun 10 19:06:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:06:11 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:06:21 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:21 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:31 [ 1427] WARNING get env timeout
Jun 10 19:06:31 [ 1427] FATAL get env timeout
Jun 10 19:06:41 [ 1427] WARNING get env timeout
Jun 10 19:06:41 [ 1427] FATAL get env timeout
Jun 10 19:06:41 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:06:41 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:06:45 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:45 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=session'
Jun 10 19:06:55 [ 1427] WARNING get env timeout
Jun 10 19:06:55 [ 1427] FATAL get env timeout
Jun 10 19:07:05 [ 1427] WARNING get env timeout
Jun 10 19:07:05 [ 1427] FATAL get env timeout
Jun 10 19:07:05 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=wwwdomain'
Jun 10 19:07:05 [ 1427] INFO Request [mgrctl][root] 'out=xml&func=user.edit&elid=easterndirect'
Jun 10 19:07:15 [ 1427] WARNING get env timeout
Jun 10 19:07:15 [ 1427] FATAL get env timeout
Jun 10 19:07:27 [ 1427] WARNING get env timeout
Jun 10 19:07:27 [ 1427] FATAL get env timeout